Creator Operations Manager

爱奇艺; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

iQIYI, Inc. in Singapore is seeking a Creator Operations professional with 3–5 years of experience in creator ecosystems. You will design operational mechanisms, lead projects, and collaborate with teams across social platforms like TikTok, YouTube, and Instagram.

The role requires strong program design skills, budgeting acumen, and fluency in English and Chinese to engage diverse creator communities and drive retention.

Qualifications

• Bachelor's degree or above is required with 3–5 years of experience in Creator Operations, Influencer/KOL Operations, Community Operations, or related fields.
• Experience in building creator programs or managing creator ecosystems and leading projects.
• Strong understanding of creator ecosystems and social media platforms such as TikTok, YouTube, and Instagram.
• Excellent cross-functional collaboration and project management skills, with proficiency in English and Chinese as working languages.

Responsibilities

• Build and manage the creator operations framework to drive creator activity, content production, and long-term retention.
• Plan and execute creator engagement initiatives, including online challenges, themed campaigns, and incentive programs.
• Manage creator operations budgets, optimize resource allocation and ROI, and improve operational efficiency.
• Establish performance tracking systems and SOPs, collaborating with cross-functional and regional teams to meet business objectives.

Skills

Cross-functional collaboration

Project management

English

Chinese

Education

Bachelor's degree or above

Job description

iQIYI, Inc. (NASDAQ: IQ) is a leading technology and entertainment company dedicated to delivering high-quality content and entertainment experiences to audiences worldwide. As the first online video streaming platform in China to surpass 100 million VIP subscribers, iQIYI has established a strong presence in the OTT media and entertainment industry.

Our diverse content portfolio spans drama series, films, variety shows, animation, and more, reaching viewers across China and international markets. As iQIYI continues to expand its global presence, we are committed to bringing compelling content and innovative entertainment experiences to audiences around the world. We are looking for passionate, creative, and talented individuals to join our team and grow with us.

Job Responsibilities

• Build and manage the creator operations framework, including creator growth, engagement, and incentive programs to drive creator activity, content production, and long-term retention.
• Plan and execute creator engagement initiatives, including online challenges, themed campaigns, and incentive programs, to strengthen creator loyalty and foster a vibrant creator community.
• Manage creator operations budgets, optimize resource allocation and ROI, and improve overall operational efficiency.
• Establish performance tracking systems and operational SOPs, while collaborating with cross-functional and regional teams to drive project execution and ensure business objectives are achieved.

Requirements

• Bachelor's degree or above, with 3–5 years of experience in Creator Operations, Influencer/KOL Operations, Community Operations, or related fields.
• Proven experience in building creator programs or managing creator ecosystems, with the ability to independently design operational mechanisms and lead projects.
• Strong understanding of creator ecosystems and social media platforms such as TikTok, YouTube, and Instagram.
• Strong interest in and understanding of the entertainment, streaming media, or content industry.
• Excellent cross-functional collaboration and project management skills. Proficiency in both English and Chinese as working languages is required.

Please note that only shortlisted candidates will be contacted for the next stage of the recruitment process.

**Tips: If you do not receive the interview invitation from iQIYI within 14 days, we may not arrange you to participate in the follow-up interview. Thank you for your understanding, attention and recognition to iQIYI!