Creative Workshop & Customer Experience Specialist

SOAP MINISTRY PTE. LTD.; Singapore; On-site; SGD 29,000 - 47,000; Full time

Benefits offered by this job

Training provided

Job summary

Soap Ministry in Singapore is seeking a Full-Time Creative Workshop & Customer Experience Facilitator to energize customers and guide hands-on activities. You will run DIY soap and skincare workshops, assist customers, and help with retail operations in a vibrant, values‑driven studio.

You should be energetic, creative and people‑oriented, comfortable working with diverse groups from kids to corporate teams.

Qualifications

• Energetic and comfortable engaging with people of all ages.
• Creative with ideas to make workshops fun.
• Hands-on with DIY activities and crafts.
• Independent and responsible with ability to work with minimal supervision.
• Team player who supports colleagues and events.
• Excellent communication and customer service skills.

Responsibilities

• Conducting and assisting with DIY soap, skincare and craft workshops
• Guiding customers through hands-on making activities
• Engaging with children, teens, adults and corporate groups
• Providing warm and friendly customer service
• Introducing customers to our natural skincare products
• Supporting retail sales and day-to-day shop operations
• Preparing workshop materials, tools and workstations
• Creating and developing new DIY workshop ideas and experiences
• Assisting with events, school programmes and corporate activities
• Keeping the workshop and retail environment organised, clean and welcoming
• Working independently while contributing positively as part of a team

Skills

Customer service

Workshop facilitation

People skills

Creative thinking

Hands-on

Team player

Job description

Soap Ministry in Singapore is seeking a Full-Time Creative Workshop & Customer Experience Facilitator to energize customers and guide hands-on activities. You will run DIY soap and skincare workshops, assist customers, and help with retail operations in a vibrant, values‑driven studio.

You should be energetic, creative and people‑oriented, comfortable working with diverse groups from kids to corporate teams.