Country Operations Project Intern: SOP & Process Optimizer

TikTok; Singapore; On-site; SGD 11,160 - 27,900; Full time

Job summary

TikTok is seeking an ID Country Operations Associate – Intern in Singapore to support project management and operations for the Quality and Knowledge Management team. The role involves liaising with vendors, conducting root cause analysis, optimizing Standard Operating Procedures, and adapting to new policy updates. Candidates must be pursuing or have completed a Bachelor’s degree, with proficiency in English and Bahasa Indonesia, and possess strong organizational skills in a fast-paced environment.

Qualifications

• Currently pursuing or recently completed a Bachelor’s degree.
• Proficiency in English and Bahasa Indonesia is required.
• Need to convey information clearly and follow instructions accurately.
• Detail-oriented, organized, and meticulous.

Responsibilities

• Liaise between in-house and external vendors to support project deliverables.
• Support Quality Program Managers in root cause analysis.
• Learn and use internal tools for SOP optimization.
• Stay informed on policy changes and update workflows accordingly.

Skills

Communication in English

Communication in Bahasa Indonesia

Detail-oriented

Organizational skills

Education

Bachelor’s degree

Tools

Microsoft Excel

Basic productivity software

Job description

TikTok is seeking an ID Country Operations Associate – Intern in Singapore to support project management and operations for the Quality and Knowledge Management team. The role involves liaising with vendors, conducting root cause analysis, optimizing Standard Operating Procedures, and adapting to new policy updates. Candidates must be pursuing or have completed a Bachelor’s degree, with proficiency in English and Bahasa Indonesia, and possess strong organizational skills in a fast-paced environment.