The Corporate / Key Account Manager is responsible formanaging and growing strategic client accounts, ensuring excellent service delivery, and identifying upsell/cross-sell opportunities. This role serves as the main point of contact for large corporate clients and co-branding partners.
Key Responsibilities
A. Account Management
- Maintain strong relationships with existing corporate and high-value clients.
- Ensure smooth execution of product orders, campaigns, and co-branding initiatives.
- Monitor client satisfaction and proactively resolve issues.
B. Revenue Growth
- Identify upsell and cross-sell opportunities within assigned accounts.
- Support BD Executive in converting leads from events or campaigns into long-term contracts.
- Track and report revenue contribution per account.
C. Coordination & Communication
- Collaborate with Creative, Operations, and Digital teams to deliver campaigns and fulfill client requirements.
- Ensure timelines, budgets, and quality standards are met.
D. Reporting
- Provide regular account performance updates to management.
- Share insights on client needs, trends, and potential business opportunities.
Requirements
- 3–5 years experience in account management, corporate client management, or sales.
- Strong communication, negotiation, and relationship-building skills.
- Experience in F&B, lifestyle, or premium brands preferred.
- Ability to coordinate across multiple internal teams to deliver client needs.
Success Metrics / KPIs
- Revenue growth from key accounts.
- Client retention and satisfaction rates.
- Timely delivery of orders, campaigns, and co-branding projects.
- Number of successful upsells or cross-sells.
Perks
- Opportunity to work with a premium, growing lifestyle brand
- Exposure to corporate, B2B, and co-branding projects
- Career growth opportunities into senior account management or business development
- Flexible work arrangements and collaborative team culture
How to Apply
Send your resume and a short cover letter to hr@dreiheithouse.com highlighting :
- Relevant corporate account or client management experience
- Examples of revenue growth or upselling success
- Experience coordinating cross-functional teams