Corporate Banking Operations - AM

OCBC Group; Singapore; On-site; SGD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive base salary

Learning & development opportunities

Equal opportunity

Job summary

OCBC Group is seeking an administrative professional to provide essential support to the Corporate Banking Operations team in Singapore. You will manage system access requests, coordinate logistics for onboarding and offboarding, and maintain centralized communications channels to ensure smooth operations.

You will also assist Relationship Managers with financial spreading, invoicing, and vendor setup, while monitoring training records, reports, and operational tasks.

Qualifications

• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
• Strong attention to detail and ability to multitask under pressure.
• Excellent written and verbal communication; ability to build relationships with stakeholders.

Responsibilities

• Provide administrative support to the department, including processing system access requests, cab charge arrangements, card access and logistical coordination for new joiners, as well as managing exit arrangements for departing staff.
• Manage the department's centralized email mailbox, distribution lists and shared folders.
• Track and monitor completion of mandatory courses and training records.
• Assist Relationship Managers with financial spreading and processing payments (invoices, cab charge and vendor creations).
• Support Relationship Managers in operational matters, including tracking of credit reviews, extraction of monthly reports, and monitoring of ad hoc credit facilities.
• Work closely with key internal stakeholders on business operations support matters.
• Identify potential risks, discrepancies, or inconsistencies in assigned tasks.
• Ensure timely follow-up and resolution of outstanding issues.
• Maintain high standards of data accuracy in all reporting and uphold client confidentiality.
• Collate data from various sources and extract relevant information for management reporting purposes.
• Undertake ad hoc and ancillary responsibilities related to Operations Support as assigned from time to time.

Skills

Microsoft Office Suite

Detail-oriented

Multitasking

Communication skills

Education

Diploma or Degree

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Why Join

As a key player in our Corporate Banking Operations team, you'll be at the heart of OCBC's efforts to support the growth and success of businesses across Asia. You'll have the opportunity to work with a diverse range of clients, from small and medium-sized enterprises to large corporations, and help them achieve their financial goals.

How you succeed

To excel in this role, you'll need to be highly organized, detail-oriented, and able to work well under pressure. You'll need to build strong relationships with our clients and internal stakeholders, and be able to communicate complex financial information in a clear and concise manner. By doing so, you'll be able to provide exceptional service to our clients and help drive the growth of our Corporate Banking business.

What you do

Your day-to-day responsibilities will include:

1. Provide administrative support to the department, including but not limited to:
   • Processing system access requests, cab charge arrangements, card access and logistical coordination for new joiners, as well as managing exit arrangements for departing staff
   • Managing and maintaining the department’s centralized email mailbox, distribution lists and shared folders
   • Tracking and monitoring completion of mandatory courses and training records
   • Performing other administrative and operational duties as required
2. Assist Relationship Manager(s) with financial spreading.
3. Processing payments i.e. invoices, cab charge and vendor creations.
4. Support Relationship Manager(s) in operational matters, including tracking of credit reviews, extraction of monthly reports, and monitoring of ad hoc credit facilities.
5. Work closely and collaboratively with key internal stakeholders (e.g. Business Unit, MIS, Client Servicing Team) on business operations support matters.
6. Identify potential risks, discrepancies, or inconsistencies in assigned tasks.
7. Ensure timely follow-up and resolution of outstanding issues.
8. Maintain high standards of data accuracy in all reporting and uphold strict client confidentiality.
9. Collate data from various sources and extract relevant information for management reporting purposes.
10. Undertake ad hoc and ancillary responsibilities related to Operations Support as assigned from time to time.

Who you are

Possess a positive attitude, strong attention to detail, and the ability to multitask effectively while meeting deadlines. Proficient in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook. Good written and verbal communication skills, with strong interpersonal abilities to build and maintain effective working relationships with Relationship Managers and other stakeholders. Able to articulate ideas clearly and concisely. Resourceful, proactive, and capable of handling multiple tasks simultaneously. A team player with strong collaborative skills. Accounting experience would be an added advantage. Minimum qualification: Diploma or Degree. A proactive and detail-oriented approach, with a focus on delivering exceptional customer service.

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.