Corporate Banking Operations - AM

OCBC Bank; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

OCBC Bank in Singapore is seeking an organized Administrative Support professional to partner with Relationship Managers and cross‑functional teams. You will handle system access requests, cab charge arrangements, card access and logistics for new joiners, and manage exit processes for departing staff.

This role requires strong MS Office skills (Excel, Word, PowerPoint, Outlook), high attention to detail, and the ability to multitask while meeting deadlines.

Qualifications

• Posess a positive attitude, strong attention to detail, and the ability to multitask effectively while meeting deadlines.
• Proficient in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.
• Good written and verbal communication skills, with strong interpersonal abilities to build and maintain effective working relationships.

Responsibilities

• Provide administrative support to the department, including processing system access requests, cab charge arrangements, card access and logistical coordination for new joiners, and managing exit arrangements for departing staff.
• Manage and maintain the department's centralized email mailbox, distribution lists and shared folders.
• Track and monitor completion of mandatory courses and training records.
• Perform other administrative and operational duties as required.
• Assist Relationship Manager(s) with financial spreading.
• Process payments e.g. invoices, cab charge and vendor creations.
• Support Relationship Manager(s) in operational matters, including tracking of credit reviews and monthly reports.

Skills

Attention to detail

Multitasking

Communication skills

Team player

Customer service mindset

Education

Diploma or Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Your day-to-day responsibilities will include:

• Provide administrative support to the department, including but not limited to:
• Processing system access requests, cab charge arrangements, card access and logistical coordination for new joiners, as well as managing exit arrangements for departing staff
• Managing and maintaining the department's centralized email mailbox, distribution lists and shared folders
• Tracking and monitoring completion of mandatory courses and training records
• Performing other administrative and operational duties as required
• Assist Relationship Manager(s) with financial spreading.
• Processing payments i.e. invoices, cab charge and vendor creations
• Support Relationship Manager(s) in operational matters, including tracking of credit reviews, extraction of monthly reports, and monitoring of ad hoc credit facilities.
• Work closely and collaboratively with key internal stakeholders (e.g. Business Unit, MIS, Client Servicing Team) on business operations support matters.
• Identify potential risks, discrepancies, or inconsistencies in assigned tasks.
• Ensure timely follow-up and resolution of outstanding issues.
• Maintain high standards of data accuracy in all reporting and uphold strict client confidentiality.
• Collate data from various sources and extract relevant information for management reporting purposes.
• Undertake ad hoc and ancillary responsibilities related to Operations Support as assigned from time to time.

Who You Are

• Possess a positive attitude, strong attention to detail, and the ability to multitask effectively while meeting deadlines.
• Proficient in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.
• Good written and verbal communication skills, with strong interpersonal abilities to build and maintain effective working relationships with Relationship Managers and other stakeholders.
• Able to articulate ideas clearly and concisely.
• Resourceful, proactive, and capable of handling multiple tasks simultaneously.
• A team player with strong collaborative skills.
• Accounting experience would be an added advantage.
• Minimum qualification: Diploma or Degree.
• A proactive and detail-oriented approach, with a focus on delivering exceptional customer service