Coordinator, Shared Operations (Full Time)

Resorts World at Sentosa Pte Ltd; Singapore; On-site; SGD 48,000 - 70,000; Full time

Job summary

Resorts World at Sentosa Pte Ltd in Singapore is seeking a Coordinator of Shared Operations to support front-of-house Attractions teams. You will handle maintenance queries, process work orders and manage equipment to keep park infrastructure functioning smoothly.

This role requires strong numerical skills, proficiency with MS Office, and the ability to work shifts including weekends and public holidays, especially during events.

Qualifications

• GCE N/O/A Levels, ITE Certificate or Diploma in Business Management, Hospitality & Tourism, or related field.
• Strong numerical skills and attention to detail.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Able to perform shift work including weekends, public holidays, and some nights during event periods.

Responsibilities

• Handle incoming maintenance queries for attractions, safety issues and emergencies.
• Create and follow up on technical work orders to ensure smooth maintenance of the attractions.
• Input, track and report confidential data in a timely manner.
• Manage equipment issuance or exchange for various departments.

Skills

Numerical skills

Problem-solving

MS Office

Shift work

Education

GCE N/O/A Levels, ITE Certificate or Diploma in Business Management, Hospitality & Tourism, or related field

Job description

Job Summary:

The Coordinator of Shared Operations plays a vital supporting role to the front-of-house Attractions teams. This role focuses on ensuring the smooth maintenance and functionality of park infrastructure by handling maintenance queries, technical work orders, and equipment management. Through timely data tracking and reporting, this position helps keep back-of-house operations running efficiently to support seamless guest experience.

Key Responsibilities:

• Handle incoming maintenance queries for attractions, safety issues and emergency situations.

• Create and follow-up on technical work orders to ensure smooth maintenance of the attractions.

• Input, track and report confidential data in a timely manner.

• Manage equipment issuance or exchange for various departments.
  

Required Qualifications:

• GCE N/O/A Levels, ITE Certificate or Diploma in Business Management, Hospitality & Tourism, or a related field.
  

Skills / Attributes:

• Strong numerical skills with attention to detail and ability to multitask.

• Strong problem-solving skills with good reasoning ability.

• Proficient in MS Office applications (Word, Excel, PowerPoint).

• Able to perform shift work, including on weekends, Public Holidays, and occasional nights during event periods.

Job Location & Schedule:

• Integrated Resort

• 5 days / week on rostered basis, including weekends and Public Holidays