Consulting Account Lead Manager, Google Cloud

Google LLC; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Google Cloud is seeking a Consulting Account Lead Manager to build and coach a high-performing CAL team focused on enterprise AI transformation. You will move beyond account ownership to manage a portfolio's strategic health, acting as executive trusted advisors to C-suite executives and guiding multi-year roadmaps aligned with Google Cloud and AI strategies.

The role involves on-site work approximately 50% of the time, leading transformation journeys across strategic accounts and ensuring value

Qualifications

• Leadership experience directing teams of professionals in consulting or delivery.
• Experience driving technology transformation for enterprises.
• Experience delivering enterprise AI or cloud-based programs.
• Familiarity with virtualization or cloud-native architectures.

Responsibilities

• Build, coach, and lead a high-performing CAL team delivering enterprise AI transformation.
• Guide multi-year roadmaps aligning Google Cloud and AI with customer objectives.
• Ensure execution with governance and risk mitigation across accounts.
• Serve as a senior liaison between CAL team and Google Cloud leadership (PSO, TAM, Eng, Sales).
• Secure resources and cross-functional support to unblock delivery.

Skills

Leadership

Transformation programs

Enterprise CX

Cloud virtualization

Education

Bachelor's degree or equivalent practical experience

Job description

Consulting Account Lead Manager, Google Cloud

Share Consulting Account Lead Manager, Google Cloud

X Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

• Bachelor's degree or equivalent practical experience.
• 15 years of experience in technology delivery, consulting, advisory or enterprise customer experience.
• 2 years of experience with people management (e.g., developing and leading technology transformation, consulting, advisory, or customer experience teams).
• Experience leading technology transformation programs for enterprise organizations.
• Experience in virtualization or cloud native architectures in a customer-facing or support role.

Preferred qualifications:

• Experience successfully growing and managing a professional services programs with a large industry presence.
• Experience managing a software business and software solutions with acumen to deliver to enterprise customers.
• Experience building talented, varied teams, and coaching and developing others.
• Experience leading enterprise large-scale AI transformation.
• Understanding of team dynamics, with an emphasis on creating a culturally fluent environment.
• Ability to maintain C-level relationships within the industry and reputation as an industry thought leader, including deep consulting and client skills.

About the job

As a Consulting Account Lead (CAL) Manager, you will be responsible for building, coaching, and leading a high-performing team of CALs dedicated to driving enterprise AI transformation. You will move beyond individual account ownership to focus on the strategic health of a portfolio of accounts. You will ensure your team acts as an executive trusted advisors to C-suite executives, providing the framework, guidance, and executive air cover necessary to deliver tangible business value from Google Cloud and AI. You are responsible for regional delivery excellence, talent development, and aligning your team's execution with Google Cloud's broader Go-To-Market (GTM) and Customer Experience strategy.

In this role, you will be expected to be on the customer site approximately 50% of the time. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Build, coach, and inspire a high-performing team, fostering a culture of technical excellence, architectural excellence, and strategic consulting for Google Cloud's most complex accounts.
• Oversee transformation journeys across a portfolio of strategic accounts, acting as an executive escalation point and partner for C-suite stakeholders. Provide strategic guidance to your team on shaping multi-year roadmaps that align Google Cloud and AI solutions with customer business objectives.
• Ensure high-quality execution across accounts by establishing best practices for program governance and operating models. Proactively partner with CALs to identify, mitigate, and resolve high-level transformation risks that could impact realized value or customer satisfaction.
• Serve as a senior liaison between CAL team and broader Google Cloud leadership (PSO, TAM, Engineering, and Sales).
• Drive alignment to ensure CAL team has necessary resources and cross-functional support to unblock complex delivery challenges.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.