Consulting Account Lead Manager, Google Cloud

Google LLC; Singapore; Vor Ort; SGD 220.000 - 320.000; Vollzeit

Zusammenfassung

Google Cloud is hiring a Consulting Account Lead Manager to build and lead a high-performing CAL team driving enterprise AI transformation. The role focuses on strategic health of a portfolio of accounts, acting as trusted executive advisors to C-suite leaders.

Expect ~50% on-site customer engagement and close collaboration with GTM and Customer Experience teams. Candidates should bring extensive experience in technology delivery, consulting, and large-scale programs, with a track record in

Qualifikationen

• Bachelor's degree or equivalent practical experience.
• 15 years of experience in technology delivery, consulting, advisory or enterprise customer experience.
• 2 years of experience with people management, leading transformation teams.
• Experience leading technology transformation programs for enterprise organizations.
• Experience in virtualization or cloud native architectures in a customer-facing or support role.

Aufgaben

• Build, coach, and lead a high-performing CAL team focused on enterprise AI transformation.
• Provide executive guidance and multi-year roadmaps aligning Google Cloud/AI with customer objectives.
• Ensure governance, best-practice execution, and risk mitigation across a portfolio of strategic accounts.
• Serve as a senior liaison between CAL team and Google Cloud leadership (PSO, TAM, Engineering, Sales).
• Secure resources and cross-functional support to unblock complex delivery challenges.

Kenntnisse

People management

Enterprise transformation

Portfolio leadership

C-suite stakeholder management

Cloud & virtualization experience

Ausbildung

Bachelor's degree or equivalent practical experience

Jobbeschreibung

Consulting Account Lead Manager, Google Cloud

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

• Bachelor's degree or equivalent practical experience.
• 15 years of experience in technology delivery, consulting, advisory or enterprise customer experience.
• 2 years of experience with people management (e.g., developing and leading technology transformation, consulting, advisory, or customer experience teams).
• Experience leading technology transformation programs for enterprise organizations.
• Experience in virtualization or cloud native architectures in a customer-facing or support role.

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 15 years of experience in technology delivery, consulting, advisory or enterprise customer experience.
• 2 years of experience with people management (e.g., developing and leading technology transformation, consulting, advisory, or customer experience teams).
• Experience leading technology transformation programs for enterprise organizations.
• Experience in virtualization or cloud native architectures in a customer-facing or support role.

Preferred qualifications:

• Experience successfully growing and managing a professional services programs with a large industry presence.
• Experience managing a software business and software solutions with acumen to deliver to enterprise customers.
• Experience building talented, varied teams, and coaching and developing others.
• Experience leading enterprise large-scale AI transformation.
• Understanding of team dynamics, with an emphasis on creating a culturally fluent environment.
• Ability to maintain C-level relationships within the industry and reputation as an industry thought leader, including deep consulting and client skills.

About the job

As a Consulting Account Lead (CAL) Manager, you will be responsible for building, coaching, and leading a high-performing team of CALs dedicated to driving enterprise AI transformation. You will move beyond individual account ownership to focus on the strategic health of a portfolio of accounts. You will ensure your team acts as an executive trusted advisors to C-suite executives, providing the framework, guidance, and executive air cover necessary to deliver tangible business value from Google Cloud and AI. You are responsible for regional delivery excellence, talent development, and aligning your team’s execution with Google Cloud’s broader Go-To-Market (GTM) and Customer Experience strategy.

In this role, you will be expected to be on the customer site approximately 50% of the time. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Build, coach, and inspire a high-performing team, fostering a culture of technical excellence, architectural excellence, and strategic consulting for Google Cloud’s most complex accounts.
• Oversee transformation journeys across a portfolio of strategic accounts, acting as an executive escalation point and partner for C-suite stakeholders. Provide strategic guidance to your team on shaping multi-year roadmaps that align Google Cloud and AI solutions with customer business objectives.
• Ensure high-quality execution across accounts by establishing best practices for program governance and operating models. Proactively partner with CALs to identify, mitigate, and resolve high-level transformation risks that could impact realized value or customer satisfaction.
• Serve as a senior liaison between CAL team and broader Google Cloud leadership (PSO, TAM, Engineering, and Sales).
• Drive alignment to ensure CAL team has necessary resources and cross-functional support to unblock complex delivery challenges.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.