Business Management Manager

AIA Shared Services; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

AIA Shared Services is seeking a seasoned professional to support the High Net Worth (HNW) Department in achieving affluent and offshore sales targets through strategic campaigns, events and engagement activities. You will help grow Prestige Club membership and enhance member value across districts and internal units.

The role requires 5+ years in business development or events management in financial services, strong insurance knowledge, and excellent stakeholder management.

Qualifications

• Bachelor's degree in business, insurance and/or finance-related discipline.
• At least 5 years’ experience in business development or events management in financial services.
• Good knowledge in insurance products, especially those in the HNW arena.
• Highly driven individual with strong interpersonal, communication and stakeholder management skills.
• Ability to multi-task effectively in a fast-paced environment.
• High sense of responsibility, strong work ethic and a good team player.
• Good presentation skills is a plus.
• Some exposure to agency and those with required insurance licenses (eg. M5, M9) preferred.

Responsibilities

• Campaigns, initiatives and Club membership growth.
• Develop and execute innovative campaigns, initiatives, and engagement activities to grow Prestige Club membership.
• Create compelling value propositions and benefits to attract and retain members.
• Promote Prestige Club actively across districts, branches, and internal business units.
• Drive sales campaigns within approved budgets to motivate the agency force towards affluent and offshore business growth.
• Support the rollout and promotion of strategic campaigns and the Prestige Club Design learning and development platforms such as masterclasses, offshore training programmes, and tailored workshops to enhance capability and productivity.
• Events, recognitions and Club benefits.
• Plan and organise recognition events, such as Luncheon, appreciation sessions and campaign celebrations, to honour high performers and strengthen member engagement.
• Review and refresh club benefits regularly to maintain relevance and attractiveness.
• Liaise with approved vendors to deliver campaigns, events, and membership privileges smoothly and professionally.
• Budget management and reporting.
• Manage the department budget effectively to ensure all spending remains within approved limits.
• Prepare monthly budget updates and performance reports for the Head of HNW Department.
• Track campaign ROI and provide recommendations for optimization. Business reporting and operational reports.
• Update internal stakeholders, business development teams, and the agency force regularly on campaign progress, Prestige Club and the Prestige Top Awards results Ensure that promotional and recognition materials are produced and displayed accurately and on schedule Administrative and department support.
• Provide day-to-day administrative support to the HNW Department.
• Coordinate meeting schedules, room bookings, vendor arrangements, invoices, and documentation.
• Assist with presentations, reports, and ad hoc business initiatives as required.

Skills

Stakeholder management

Interpersonal communication

Presentation skills

Multi-tasking

Team player

Education

Bachelor's degree in business, insurance and/or finance-related discipline

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on.

About the Role

This role is primarily responsible for supporting the High Net Worth (HNW) Department in achieving its Affluent and Offshore sales targets through strategic initiatives, campaigns, events and engagement activities. This role plays a key part in driving membership growth and enhancing the value proposition of the Prestige Club, which includes members from the Tied Distribution (TD); both Tied Agency and AIA Financial Advisors (AIA FA).

Roles & Responsibility

• Campaigns, initiatives and Club membership growth
• Develop and execute innovative campaigns, initiatives, and engagement activities to grow Prestige Club membership
• Create compelling value propositions and benefits to attract and retain members
• Promote Prestige Club actively across districts, branches, and internal business units
• Drive sales campaigns within approved budgets to motivate the agency force towards affluent and offshore business growth
• Support the rollout and promotion of strategic campaigns and the Prestige Club Design learning and development platforms such as masterclasses, offshore training programmes, and tailored workshops to enhance capability and productivity
• Events, recognitions and Club benefits
• Plan and organise recognition events, such as Luncheon, appreciation sessions and campaign celebrations, to honour high performers and strengthen member engagement
• Review and refresh club benefits regularly to maintain relevance and attractiveness
• Liaise with approved vendors to deliver campaigns, events, and membership privileges smoothly and professionally
• Budget management and reporting
• Manage the department budget effectively to ensure all spending remains within approved limits
• Prepare monthly budget updates and performance reports for the Head of HNW Department
• Track campaign ROI and provide recommendations for optimization. Business reporting and operational reports
• Update internal stakeholders, business development teams, and the agency force regularly on campaign progress, Prestige Club and the Prestige Top Awards results Ensure that promotional and recognition materials are produced and displayed accurately and on schedule Administrative and department support
• Provide day-to-day administrative support to the HNW Department
• Coordinate meeting schedules, room bookings, vendor arrangements, invoices, and documentation
• Assist with presentations, reports, and ad hoc business initiatives as required

Job Requirement

• Bachelor degree in business, insurance and/or finance-related discipline.
• At least 5 years’ experience in business development or events management in financial services.
• Good knowledge in insurance products, especially those in the HNW arena.
• Highly driven individual with strong interpersonal, communication and stakeholder management skills.
• Ability to multi-task effectively in a fast-paced environment.
• High sense of responsibility, strong work ethic and a good team player.
• Good presentation skills is a plus.
• Some exposure to agency and those with required insurance licenses (eg. M5, M9) preferred.

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Better starts with people who reimagine what is possible and turn ideas into meaningful action. At AIA, you will contribute in your own way, help shape outcomes that matter and collaborate with colleagues across disciplines, teams, markets and levels. We will support you to broaden your perspective, strengthen your capabilities and grow your impact. Together, we challenge assumptions, learn from one another and find better ways forward. Bring your ambition, experience and ideas to AIA, and help shape what “better” looks like.