Concierge Executive [Bugis / 5 days / 8am to 6pm]

PERSOL OUTSOURCING SINGAPORE PTE. LTD.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Benefits offered by this job

Training provided

Uniform provided

Job summary

PERSOL OUTSOURCING SINGAPORE PTE. LTD. is seeking a Concierge Executive to warmly assist tenants, visitors, and guests while managing front desk inquiries in a professional setting near Bugis MRT.

The ideal candidate will have strong interpersonal skills, at least 2 years of relevant experience, and proficiency in Microsoft Office. The role involves CRM upkeep and supporting daily administrative tasks in a fast-paced environment.

Qualifications

• Minimum GCE O levels with 2 years of relevant experience in concierge, front desk, customer service or hospitality.
• Excellent interpersonal and communication skills.
• Customer-oriented with a professional and positive attitude.
• Proficient in Microsoft Office applications and basic administrative tasks.
• Ability to multitask and work effectively in a fast-paced environment.

Responsibilities

• Welcome and assist tenants, visitors, and guests with a warm and professional approach.
• Manage front desk operations, including handling enquiries via walk-ins, phone calls, and emails.
• Provide accurate and timely information to tenants and visitors.
• Resolve customer concerns and escalated issues in accordance with established SOPs and service standards.
• Maintain and update CRM records, ensuring information is accurate.
• Support administrative and operational activities.

Skills

Customer service

Front desk

Communication

Microsoft Office

Education

GCE O levels

Tools

Microsoft Office

Job description

Our client, a leading and well-established property management company, is looking for a customer-focusedConcierge Executiveto join their team. If you enjoy interacting with people, providing exceptional service, and working in a professional environment, we'd love to hear from you!

Working Hours / Location:

• Working Days / Hours: Mondays to Fridays / 8am to 6pm
• Bugis MRT
• Training & Uniform provided!

Job Responsibilities:

• Welcome and assist tenants, visitors, and guests with a warm and professional approach
• Manage front desk operations, including handling enquiries via walk-ins, phone calls, and emails
• Provide accurate and timely information to tenants and visitors
• Resolve customer concerns and escalated issues in accordance with established SOPs and service standards
• Maintain and update CRM records, ensuring information is accurate
• Support administrative and operational activities

Requirements

• Minimum GCE O levels with 2 years of relevant experience in concierge, front desk, customer service or hospitality
• Excellent interpersonal and communication skills
• Customer-oriented with a professional and positive attitude
• Proficient in Microsoft Office applications and basic administrative tasks
• Ability to multitask and work effectively in a fast-paced environment