Job summary The Compliance Executive is responsible for managing and maintaining regulatory licenses, permits, and certification requirements across the Singapore business. This includes SFA Business Cleaning licenses, NEA-related requirements, liquor licensing where applicable, MUIS Halal certification and ISO certification. The role ensures that licenses and certifications are applied, renewed, amended, terminated, and tracked in a timely manner, while maintaining strong documentation control, audit readiness, and stakeholder engagement with authorities, certification bodies, landlords, consultants, internal functions, and site operations.
Key responsibilities:
Licensing Management
- Manage the full lifecycle of regulatory licences and permits, including application, renewal, amendment, termination, and maintenance.
- Coordinate licence requirements for new site mobilisation, outlet opening, relocation, operational changes, and demobilisation.
- Maintain an accurate licensing database and ensure expiry dates, renewal timelines, supporting documents, and status updates are properly tracked.
- Liaise with SFA, NEA, SPF-related bodies, and other relevant external parties on licensing matters.
- Provide guidance to Operations and other internal stakeholders on licensing requirements and compliance expectations.
Halal Certification Management
- Coordinate MUIS Halal certification applications, renewals, audits, and related documentation.
- Support the development and maintenance of Halal Management System requirements for relevant certified sites.
- Work closely with Operations, Procurement, suppliers, and site teams to ensure ongoing compliance with MUIS Halal requirements.
- Validate Halal-related product, supplier, document, and site requirements where applicable.
- Maintain complete Halal records, supporting evidence, and certification documentation for audit and inspection readiness.
Regulatory Compliance
- Monitor changes in applicable food safety, licensing, certification, and regulatory requirements.
- Conduct compliance checks to verify adherence to SFA, MUIS, company, and other applicable regulatory requirements.
- Identify compliance gaps, deviations, non-conformities, or potential risks related to licensing and certification.
- Follow up with relevant functions or departments to ensure timely closure of compliance gaps.
- Support implementation of corrective and preventive actions where required.
Audit & Inspection Support
- Coordinate and support regulatory inspections, certification audits, internal audits, and external audits.
- Facilitate communication between auditors, regulatory bodies, certification bodies, and internal stakeholders.
- Track audit findings, regulatory observations, requests for action, and closure status.
- Support the implementation of corrective actions and process improvements arising from audit or inspection findings.
Documentation & Administration
- Maintain proper records for all licenses, permits, certifications, audit & ISO documents, regulatory correspondence, and compliance reports.
- Develop, update, and maintain compliance trackers, and reporting tools.
- Generate periodic compliance reports for management review.
- Ensure records are complete, traceable, current, and accessible when required.
Stakeholder Management
- Serve as the primary point of contact for licensing and Halal certification matters.
- Partner with Operations, Mobilisation, site teams, authorities, and certification bodies.
- Provide mobilisation support, technical advice, and compliance guidance for new and existing business operations.
- Support cross-functional integration of licensing and certification requirements into operational processes.
- Perform any other compliance-related duties assigned by the reporting manager or Country Leadership Team.
Key Competencies :
- Good understanding of Singapore food regulations and licensing requirements.
- Familiarity with MUIS Halal Certification requirements and procedures.
- Strong documentation and administrative skills.
- Excellent attention to detail and organizational skills.
- Ability to manage multiple applications and deadlines simultaneously.
- Strong communication and stakeholder management skills.
- Proficient in Microsoft Office applications.
- Degree or Diploma in Food Science and Technology, Chemistry and other science related fields
- Experienced professional with at least 2 years of relevant experience
- Operational knowledge and experience in food services or F&B management services preferred.
- Must have working knowledge on SFA Business License and Halal certification application and conditions.
- Must have working knowledge on Food Safety Management System
- Knowledge of ISO 22 000 methodology. ISO 22000 related certification is a plus.
- Self-starter who keeps abreast of regulatory developments within and outside of Sodexo as well as evolving best practices in complia