Community Outreach & Casework Coordinator

FaithActs; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

FaithActs in Singapore seeks a dedicated role to support casework and counselling by conducting initial assessments of clients’ needs and presenting issues, while coordinating referrals to relevant agencies.

You will maintain case notes, assist in outreach programmes, support bursary and scholarship administration, coordinate between FaithActs and schools or organisations, and arrange visits with volunteers, including occasional weekend or night work.

Responsibilities

• 1. To assist in casework and counselling by conducting an initial assessment of client’s needs and presenting issues.
• 2. To maintain proper case notes and make necessary referrals to relevant agencies where necessary.
• 3. To execute FaithActs outreach programmes, including community needs assessment (whenever necessary).
• 4. To assist in the administration of the annual Bursary and Scholarship.
• 5. To provide coordination and support of programmes between FaithActs and other stakeholders (e.g. schools and organisations) including management and training of volunteers.
• 6. To schedule home and/or hospital visits, provide medical escort where necessary (and update the record/s in the master file).
• 7. To attend to enquiries and referrals from other agencies.
• 8. To prepare reports as and when required by the Management.
• 9. Be willing to work on occasional weekends/nights to support Corporate/Outreach programes/events. (Time-Off-In-Lieu claimable for weekend hours worked).
• 10. Preferably able to drive. (Class 3)

Job description

FaithActs in Singapore seeks a dedicated role to support casework and counselling by conducting initial assessments of clients’ needs and presenting issues, while coordinating referrals to relevant agencies.

You will maintain case notes, assist in outreach programmes, support bursary and scholarship administration, coordinate between FaithActs and schools or organisations, and arrange visits with volunteers, including occasional weekend or night work.