Community & Events Associate

GOTAFE; Singapore; On-site; SGD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Industry partner discounts

Comprehensive training academy

Education allowance for external培训

Birthday leave

Volunteer day

Flexi-location options

Flexi Annual Incentive Programme

Job summary

GOTAFE in Singapore is seeking a proactive team member to support day-to-day operations across member services, event logistics, and space maintenance. You will welcome members, assist with onboarding, and help deliver a high-quality community experience.

You will collaborate with the New Projects and events teams, coordinate tours, and contribute to social media content and feedback-driven improvements. A degree and strong communication skills are valued.

Qualifications

• One year of experience in a customer-facing role preferred.
• Recent graduates considered.
• Excellent communication and organisational skills.
• Fluent in English.
• Ability to work under pressure.

Responsibilities

• Support basic administration and data entry, assist with invoices and monthly report data retrieval.
• Deliver a personalised, friendly, and high-quality member experience with excellent interpersonal and communication skills.
• Develop relationships with members, proactively understanding their needs and suggesting improvements to exceed expectations.
• Resolve member-related issues to foster a collaborative community.
• Assist members moving in and out, including carrying boxes, IT support, and room setup.
• Maintain cleanliness and upkeep of the space, including basic maintenance, cleaning, and pantry stocking.
• Respond to quality control checks and address issues promptly.
• Collaborate with the New Projects team on maintenance and space improvements based on member feedback.
• Conduct location tours for potential members and pass leads to senior team to support sales targets.
• Attend and support internal events, represent the location, and create community-related events with senior and events team support.
• Escalate collaboration and partnership leads for events to the Manager.
• Support social media efforts by creating engaging content and capturing imagery of office spaces, events, and community.
• Maintain updated calendars and notice boards.
• Assist with onboarding and training new team members.
• Actively pursue personal growth to benefit yourself, your team, and the business.

Skills

Customer-facing

Communication skills

Organised

Multitasking

English fluency

Sales & events experience

Education

University degree

Tools

Basic computer skills

Job description

GOTAFE in Singapore is seeking a proactive team member to support day-to-day operations across member services, event logistics, and space maintenance. You will welcome members, assist with onboarding, and help deliver a high-quality community experience.

You will collaborate with the New Projects and events teams, coordinate tours, and contribute to social media content and feedback-driven improvements. A degree and strong communication skills are valued.