Community Engagement & Programs Manager

People's Association; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The People’s Association seeks a Constituency Manager to drive community engagement and the growth of Grassroots Organisations at the constituency level in Singapore. You will coordinate programmes, governance, and data stewardship while collaborating with residents, GRO leaders, volunteers and partners to strengthen social cohesion.

You will plan activities, manage communications, and support GROs with compliance and procurement while delivering timely reports to PA HQ.

Qualifications

• Experience in community engagement or people-facing roles (preferred).
• Strong leadership and cocurricular involvement welcomed.
• Ability to engage diverse residents and stakeholders.

Responsibilities

• Engage residents and community partners to understand ground needs, gather feedback, and co-create programmes and solutions that strengthen community connectedness and advance PA's People-to-People, People-to-Government, and Government-to-People objectives.
• Plan and execute community activities, programmes, and initiatives at GRO and divisional levels, including national campaigns organised by PA, the CDC, and GROs, to widen outreach and deepen resident engagement.
• Facilitate the formation and development of interest groups, informal committees, and local communication networks, and coordinate recruitment, appointment, and reappointment of volunteers and GRO members in accordance with GRO Rules & Regulations and succession planning considerations.
• Attend monthly GRO meetings, provide administrative and logistical support to GROs, and submit timely progress reports to PA HQ to ensure effective implementation of community activities.
• Manage GROs' social media platforms and digital assets, develop communications and marketing materials in accordance with PA guidelines, and communicate government policies to the community with appropriate cultural sensitivity.
• Ensure proper financial management of GROs, including monitoring budgets, preparing grant papers, and working with the CO Finance Coordinator and GCDO Field Governance to ensure timely preparation of accounts and audit readiness in compliance with PA's Financial Rules and Regulations.
• Manage procurement processes, including drafting specifications and procurement papers for ITQs and ITTs, ensuring compliance with PA's procurement guidelines.
• Maintain accurate records and data, including engagement data, correspondence, and finance documents, ensuring proper handling and storage of personal data in compliance with data protection policies and IM8 Data and Incident Management rules.

Skills

Written communication

Verbal communication

Social media outreach

Tools

Microsoft Office

Facebook

Instagram

TikTok

Job description

The People’s Association seeks a Constituency Manager to drive community engagement and the growth of Grassroots Organisations at the constituency level in Singapore. You will coordinate programmes, governance, and data stewardship while collaborating with residents, GRO leaders, volunteers and partners to strengthen social cohesion.

You will plan activities, manage communications, and support GROs with compliance and procurement while delivering timely reports to PA HQ.