Community Engagement Associate

VANGUARD HEALTHCARE PTE. LTD.; Singapore; On-site; SGD 50,000 - 73,000; Full time

Job summary

VANGUARD HEALTHCARE PTE. LTD. Tampines Care Home seeks a proactive Community Relations professional to plan, develop and implement programs that raise awareness of Vanguard and its mission.

You will support the CEE in communications strategies, build strong partnerships with community partners, volunteers and local leaders, and help draft materials and organise events for residents and the public. You will monitor outreach impact and report results to leadership, contributing to a sustainable

Qualifications

• A diploma in Mass Communications, or Journalism is preferred.
• Have served a stint in a Charity or non-profit organisation, prior experience within the healthcare sector is preferred.
• Ability to multitask and perform under pressure.
• Excellent written and verbal communications skills. Proficiency in our National languages will be preferred.
• Proficient in Microsoft Office and data presentation.
• Savvy in design softwares and platforms such as Canva and Piktochart.
• Eye for details and meticulous in planning of events from start to the end.
• Proven capability to drive strategic PR campaigns to achieve measurable results.
• Can-do positive attitude, with interest to engage the elderly.
• People-centric and possess sound EQ to work with various levels within the clinical and rehab setting.
• Customer service-focused attitude and approach and have a pleasant personality.
• About 2 to 3 years' experience in public relations agency, events company, corporate communications environment or journalism is preferred.
• Candidate must complete Covid 19 vaccination.

Responsibilities

• Conceptualize communications strategies with CEE and contribute to Vanguard events.
• Build and maintain relationships with community partners, schools, volunteers, and leaders.
• Draft articles, CEO speeches, marketing materials and reports.
• Develop communications/marketing collaterals with departments.
• Collaborate with Senior/Centre Manager on engagement programs for residents.
• Develop outreach plan and publicity strategy.
• Contribute to proposals and reports through research and writing.
• Lead and organize internal/external events.
• Track and report outreach effectiveness.
• Manage volunteers framework and oversee volunteers list.
• Brief volunteers at activity commencement.
• Develop feedback mechanisms for volunteers.
• Attend Volunteer Committee / NCSS meetings.
• Plan Support Group meetings and Volunteer events.
• Build relationships with volunteer organizations to create a pipeline.
• Coordinate reporting and donations tracking.

Skills

Public relations

Community engagement

Event planning

Communication skills

Multitasking

Volunteer management

Team collaboration

Customer service

Education

Diploma in Mass Communications or Journalism

Tools

Microsoft Office

Canva

Piktochart

Job description

Location

Tampines Care Home

Job Purpose

Community relations are responsible for managing all community development initiatives throughout Vanguard. This role plans, develop and implement programs to promote community awareness.

Job Responsibilities

• Assist Community Engagement Executive (CEE) in conceptualizing communications strategies during CEE meetings and contribute ideas for internal Vanguard events
• Lead or support to build and maintain strong relationships with community partners, grassroots, schools and volunteers as well as local community leaders
• Assist CEE in drafting written materials such as contributed articles and write-ups, CEO speeches, marketing materials and reports.
• Work with departments to develop communications / marketing collaterals when needed
• Work closely with the Senior / Centre Manager to develop / strategize engagement programs for residents/clients and promote awareness of Vanguard and its mission.
• Assist CEE in developing a comprehensive outreach plan and publicity strategy for Vanguard
• Participate in the research, writing, and presentation of proposals and reports where required
• Lead and organize internal and or external events for Vanguard
• To track and report effectiveness of our outreach programmes and engagement activities

Volunteer Management

• Work with various departments in Vanguard to manage / execute the volunteers' framework for Vanguard
• Oversight and keeping track of Vanguard's list of volunteers
• To conduct briefings to volunteers at commencement of activities
• Develop a feedback mechanism for the Volunteers who have served in Vanguard
• Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers' activities
• Plan regular Support Group meetings and Volunteer Get-Togethers, Volunteers' Appreciation functions in conjunction with various departments in Vanguard which use volunteers
• Develop relationships with the volunteers/ or their organisations so that a sustainable pipeline of volunteers is created.
• Collaborate with other social service agencies to leverage volunteers pool
• Manage regular reporting and tracking, and report metrics
• Donation management - Tracking and responding to donations received for the Home.

Job Requirements

• A diploma in Mass Communications, or Journalism is preferred
• Have served a stint in a Charity or non-profit organisation, prior experience within the healthcare sector is preferred
• Ability to multitask and perform under pressure
• Excellent written and verbal communications skills. Proficiency in our National languages will be preferred.
• Proficient in Microsoft Office and data presentation
• Savvy in design softwares and platforms such as Canva and Piktochart
• Eye for details and meticulous in planning of events from start to the end
• Proven capability to drive strategic PR campaigns to achieve measurable results.
• Can-do positive attitude, with interest to engage the elderly
• People-centric and possess sound EQ to work with various levels within the clinical and rehab setting
• Customer service-focused attitude and approach and have a pleasant personality
• About 2 to 3 years' experience in public relations agency, events company, corporate communications environment or journalism is preferred
• Candidate must complete Covid 19 vaccination.

We regret to inform that only shortlisted candidates will be notified.