Community Associate

Notre Dame; Singapore; Vor Ort; SGD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Education allowance for external培训

Comprehensive training academy

Five days Flexcation per year

Birthday leave

Volunteer day

Discounts with partners

Zusammenfassung

Notre Dame in Singapore seeks a friendly, organized team member to support administration, member relations, events, and space upkeep. You will assist with invoices, data entry, and onboarding while delivering exceptional service to a diverse community.

The role involves tours, space maintenance, social media support, and collaboration with cross-functional teams to drive growth and events. Strong communication in English is essential.

Qualifikationen

• Ideally one year of customer-facing experience.
• Strong verbal and written communication skills.
• Exceptionally organized with multitasking ability.
• Thrives under pressure and is solution-oriented.
• University degree is an advantage.
• Proficient in basic computer skills.
• Prior experience in coworking, real estate, or startup business is advantageous.
• Fluent in English.

Aufgaben

• Support basic administration and data entry; assist with invoices and monthly report data retrieval.
• Deliver a personalised, friendly, and high-quality member experience with excellent interpersonal skills.
• Develop relationships with members and proactively understand their needs.
• Resolve member-related issues to foster a collaborative community.
• Assist members moving in/out, including carrying boxes and basic IT support.
• Maintain cleanliness and upkeep of the space, including pantry stocking.
• Respond to quality control checks and address issues promptly.
• Collaborate with New Projects on maintenance and space improvements based on feedback.
• Conduct location tours for potential members and pass leads to senior team.
• Attend and support internal events, represent the location, and create community events with the team.
• Escalate collaboration and partnership leads for events to the Manager.
• Support social media by creating engaging content and imagery of spaces and events.
• Maintain updated calendars and notice boards.
• Assist with onboarding and training new team members.
• Actively pursue personal growth to benefit yourself, your team, and the business.

Kenntnisse

Customer-facing

Verbal communication

Written communication

Organised multitasking

English fluency

Basic computer skills

Sales experience

Events experience

Ausbildung

University degree

Jobbeschreibung

Your Role

Here’s what you will be doing:

• Support basic administration and data entry, assist with invoices and monthly report data retrieval.
• Deliver a personalised, friendly, and high-quality member experience with excellent interpersonal and communication skills.
• Develop relationships with members, proactively understanding their needs and suggesting improvements to exceed expectations.
• Resolve member-related issues to foster a collaborative community.
• Assist members moving in and out, including carrying boxes, IT support, and room setup.
• Maintain cleanliness and upkeep of the space, including basic maintenance, cleaning, and pantry stocking.
• Respond to quality control checks and address issues promptly.
• Collaborate with the New Projects team on maintenance and space improvements based on member feedback.
• Conduct location tours for potential members and pass leads to senior team to support sales targets.
• Attend and support internal events, represent the location, and create community-related events with senior and events team support.
• Escalate collaboration and partnership leads for events to the Manager.
• Support social media efforts by creating engaging content and capturing imagery of office spaces, events, and community.
• Maintain updated calendars and notice boards.
• Assist with onboarding and training new team members.
• Actively pursue personal growth to benefit yourself, your team, and the business.

About You

The company is looking for:

• Ideally one year of experience in a customer-facing role, preferably in sales and events; recent graduates or school leavers are considered.
• Personable with strong verbal and written communication skills.
• Exceptionally organised with multitasking ability.
• Thrives under pressure and is solution-oriented.
• University degree is an advantage.
• Proficient in basic computer skills.
• Good business acumen.
• Prior experience in coworking, real estate, or startup business is advantageous.
• Fluent in English.

Compensation & Benefits

• Competitive salary reflective of your growth.
• Variety of discounts across industry partners.
• Comprehensive training academy supporting growth and longevity.
• Education allowance for external training.
• Fun, dynamic work environment with a diverse, world-class team.
• Regular team and community events focused on business, community-building, entertainment, and wellness.
• Extra day of leave to celebrate your birthday.
• Annual dedicated volunteer day at a charity of your choice.
• Five days Flexcation per year to work from any Flexi Group location.
• Flexi Annual Incentive Programme based on team and personal financial performance.