Commercial Excellence Manager SEA

Thornton Tomasetti; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Abbott is seeking a Commercial Excellence Manager, SEA, to lead disciplined commercial execution, forecast accuracy, and distributor performance across Southeast Asia. You will collaborate with country managers, distributors, supply chain, finance, marketing, and regional leadership to ensure data-driven insights and governance drive sales growth.

You will own regional dashboards, drive forecast alignment, and support distributor strategy, negotiations, and RFQs.

Qualifications

• 5+ years’ experience in commercial excellence, sales operations, business analytics, or regional commercial roles within healthcare.
• Experience working with distributors and multi-country stakeholders across emerging and developed markets.
• Strong data analysis, financial modeling, forecasting, and commercial decision support.
• Advanced Excel / BI skills; experience with dashboards and performance management tools preferred.

Responsibilities

• Lead Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) with distributors and country managers to review sales performance, forecast accuracy, inventory health, and operational readiness across SEA markets.
• Analyze sales, inventory, and market data to identify commercial risks, growth opportunities, and performance gaps, providing actionable insights to regional and country leadership.
• Own the regional sales and inventory dashboards, ensuring consistent tracking of KPIs, forecast assumptions, and commercial performance.
• Drive forecast alignment and inventory planning in partnership with country teams, distributors, supply chain, and NPI stakeholders to balance service levels and inventory risk.
• Consolidate and communicate monthly sales and inventory updates to regional stakeholders, ensuring transparency and decision-ready insights.
• Support distributor and sub-distributor strategy development, including onboarding, offboarding, and transition initiatives across SEA markets.
• Lead or support commercial negotiations, including pricing structures, commercial terms, and distributor agreements, ensuring alignment with regional strategy and compliance standards.
• Prepare commercial justifications, financial models, and scenario analyses to support distributor RFQs, purchase commitments, and transition decisions.
• Own and optimize Salesforce (SFDC) CRM platform to drive commercial effectiveness.
• Lead sales process design, standardization, and automation within SFDC.
• Manage data quality, governance, and reporting accuracy in CRM.
• Develop and maintain dashboards, pipelines, and forecasting tools.
• Translate business needs into SFDC configurations, workflows, and enhancements.
• Track and analyze sales KPIs, funnel conversion, and productivity metrics.
• Drive pipeline visibility, forecasting accuracy, and deal tracking discipline.
• Provide actionable insights to sales leadership using SFDC data.
• Work closely with Finance, Supply Chain, Marketing, Regulatory, and Country Teams to ensure aligned execution and consistent reporting to regional management.
• Act as a trusted commercial partner to country managers, enabling disciplined execution without direct authority.

Skills

Advanced Excel

BI dashboards

Forecasting

Data analysis

Sales operations

Stakeholder management

Education

Bachelor’s degree

Tools

Salesforce (SFDC)

Job description

JOB DESCRIPTION

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.The Opportunity As the Commercial Excellence Manager, SEA, you will play a critical role in driving disciplined commercial execution, forecast accuracy, and distributor performance across Southeast Asia. This role partners closely with country managers, distributors, supply chain, finance, marketing, and regional leadership to ensure sales growth is supported by robust planning, data-driven insights, and strong commercial governance. The role has high regional visibility and is instrumental in shaping how Abbott executes across diverse SEA markets.What You’ll Do Lead Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) with distributors and country managers to review sales performance, forecast accuracy, inventory health, and operational readiness across SEA markets. Analyze sales, inventory, and market data to identify commercial risks, growth opportunities, and performance gaps, providing actionable insights to regional and country leadership. Own the regional sales and inventory dashboards, ensuring consistent tracking of KPIs, forecast assumptions, and commercial performance. Drive forecast alignment and inventory planning in partnership with country teams, distributors, supply chain, and NPI stakeholders to balance service levels and inventory risk. Consolidate and communicate monthly sales and inventory updates to regional stakeholders, ensuring transparency and decision-ready insights. Support distributor and sub-distributor strategy development, including onboarding, offboarding, and transition initiatives across SEA markets. Lead or support commercial negotiations, including pricing structures, commercial terms, and distributor agreements, ensuring alignment with regional strategy and compliance standards. Prepare commercial justifications, financial models, and scenario analyses to support distributor RFQs, purchase commitments, and transition decisions. Own and optimize Salesforce (SFDC) CRM platform to drive commercial effectiveness. Lead sales process design, standardization, and automation within SFDC. Manage data quality, governance, and reporting accuracy in CRM. Develop and maintain dashboards, pipelines, and forecasting tools. Translate business needs into SFDC configurations, workflows, and enhancements. Track and analyze sales KPIs, funnel conversion, and productivity metrics. Drive pipeline visibility, forecasting accuracy, and deal tracking discipline. Provide actionable insights to sales leadership using SFDC data. Work closely with Finance, Supply Chain, Marketing, Regulatory, and Country Teams to ensure aligned execution and consistent reporting to regional management. Act as a trusted commercial partner to country managers, enabling disciplined execution without direct authority.Requirements Bachelor’s degree in business, Finance, Economics, Life Sciences, or a related discipline. 5+ years’ experience in commercial excellence, sales operations, business analytics, or regional commercial roles within healthcare, diagnostics, or medical devices. Strong experience working with distributors and multi-country stakeholders across emerging and developed markets. Proven capability in data analysis, financial modeling, forecasting, and commercial decision support. High level of stakeholder influence, with the ability to operate effectively in a matrixed, cross-cultural environment. Advanced Excel / BI skills; experience with dashboards and performance management tools preferred.Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.JOB FAMILY: Sales Support & Administration DIVISION: ID Infectious Disease LOCATION: Singapore > Singapore : DUO Tower ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 20 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter