Commercial Excellence Manager: Billing & Forecasting

TDCX Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Benefits offered by this job

Attractive remuneration

Comprehensive medical coverage

World-class workspaces

Flexible working arrangements

Coaching and mentoring

Job summary

A leading global BPO company in Singapore is seeking a candidate for financial operations with significant experience in client billing management. This role demands a Bachelor's degree in a relevant field and at least 5 years in financial operations. The ideal candidate will have strong analytical skills and proficiency in Excel as well as experience with data visualization tools like Power BI and Tableau. Join us to help shape the future of customer experience.

Qualifications

• 5+ years of experience in financial operations or commercial management.
• Minimum 3 years as Business Excellence Manager or Commercial Manager.
• Working knowledge of contractual terms related to SLA's.

Responsibilities

• Lead end-to-end billing and invoice preparation process.
• Develop monthly and quarterly billing estimates.
• Manage client incentives and penalty frameworks.
• Develop dashboards on commercial performance.
• Streamline and document Commercial management processes.

Skills

Financial operations

Commercial management

Analytical skills

Financial modeling

Proficiency in Excel

Data visualization tools

Attention to detail

Communication skills

Education

Bachelor's degree in Business Administration, Finance, Accounting

Master's degree (preferred)

Tools

Power BI

Tableau

Job description

A leading global BPO company in Singapore is seeking a candidate for financial operations with significant experience in client billing management. This role demands a Bachelor's degree in a relevant field and at least 5 years in financial operations. The ideal candidate will have strong analytical skills and proficiency in Excel as well as experience with data visualization tools like Power BI and Tableau. Join us to help shape the future of customer experience.