Command & Control Systems Engineer (Hybrid) – Singapore

Thales Group; Singapore; Hybrid; SGD 110,000 - 150,000; Full time

Job summary

Thales Group in Singapore seeks a System Management Engineer (Command and Control) to oversee the operations, maintenance and lifecycle management of mission-critical Command and Control (C2) systems supporting a government agency. In this role, you will monitor system health, coordinate incidents, manage patches, and ensure availability with vendors and on-site teams in a hybrid setup.

The role requires a Bachelor’s degree and 5+ years of IT operations experience, with strong ITSM, change and

Qualifications

• Bachelor’s degree in Information Security, Information Technology, Information Systems, Business IT, or equivalent.
• At least 5 years of experience in IT operations, systems support, project management, or maintenance of mission-critical systems.
• Experience with ITSM, incident/change/configuration management and vendor management.
• Strong ability to document, coordinate and manage across stakeholders in high-demand environments.

Responsibilities

• Monitor system health, uptime, downtime and incidents to meet SLAs including up to 99.9% availability.
• Coordinate incident management, escalation, troubleshooting and stakeholder communications.
• Support on-site operations across project locations and provide timely operational support.
• Coordinate system patching, downtime, power servicing and recovery activities for availability.
• Manage hardware maintenance contracts, software licenses and security certificates.
• Monitor vendor performance and ensure compliance with SLAs and contracts.
• Coordinate Change Requests, requirements review, validation, approvals, testing and closure.
• Manage baselines, configuration changes and technical documentation.
• Plan technology refresh activities, upgrades, OS migrations and infrastructure projects.
• Review vendor proposals and operational manuals; assist procurement and budgeting activities.
• Maintain project documentation including meeting minutes, system records and reports.

Skills

Coordination

Communication

Documentation

Stakeholder management

Incident management

Change management

Configuration management

Vendor management

Procurement

Budget tracking

Project coordination

System architecture

Education

Bachelor's degree in Information Security/IT/Information Systems

Job description

Thales Group in Singapore seeks a System Management Engineer (Command and Control) to oversee the operations, maintenance and lifecycle management of mission-critical Command and Control (C2) systems supporting a government agency. In this role, you will monitor system health, coordinate incidents, manage patches, and ensure availability with vendors and on-site teams in a hybrid setup.

The role requires a Bachelor’s degree and 5+ years of IT operations experience, with strong ITSM, change and