Collections Operations Intern: Data, Automation & Impact

Funding Societies Pte Ltd.; Singapore; Hybrid; SGD 20,000 - 31,000; Part time

Benefits offered by this job

Flexible working

Mental health & wellness programs

Company laptop provided

Job summary

Funding Societies | Modalku is Singapore's leading SME digital financing platform, offering scalable business financing across Southeast Asia. We value growth, teamwork, and data-driven decisions, and provide a hands-on role in collections operations and automation projects.

The role involves updating borrower data, monitoring alerts, and supporting data quality within the Collections team, with a focus on learning and applying automation tools.

Qualifications

• Currently pursuing a Diploma or Degree in Business, Finance, Accounting, Information Systems, Data Analytics, or a related discipline.
• Comfortable working with Microsoft Excel/Google Sheets and data.
• Good attention to detail with strong organisational skills.
• Willing to learn and able to work independently with guidance.
• Interest or experience in automation, data analytics, AI or productivity tools would be an advantage.

Responsibilities

• Add and update borrower and guarantor information in Command Center and QuestNet.
• Monitor QuestNet daily alerts, maintain and update POD trackers, and provide timely updates to relevant stakeholders.
• Support the preparation, maintenance and reconciliation of collections data, trackers and operational reports.
• Assist in identifying opportunities to streamline or automate repetitive collections processes.
• Support the testing, validation and documentation of new automation workflows, AI tools and process enhancements.
• Assist with maintaining Collections SOPs, process documentation and data quality.
• Provide general administrative and operational support to the Collections team.
• Perform other ad-hoc duties and projects as assigned.

Skills

Excel/Google Sheets

Data analytics

Attention to detail

Independent with guidance

Education

Diploma or Degree student (Business/Finance/Accounting/IS/Data Analytics)

Tools

Command Center

QuestNet

Job description

Funding Societies | Modalku is Singapore's leading SME digital financing platform, offering scalable business financing across Southeast Asia. We value growth, teamwork, and data-driven decisions, and provide a hands-on role in collections operations and automation projects.

The role involves updating borrower data, monitoring alerts, and supporting data quality within the Collections team, with a focus on learning and applying automation tools.