Automation Lead for Digital Workflows & Operations

Funding Societies | Modalku Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Time off

Flexible working

Medical benefits

Mental health and wellness

Tech support

Job summary

Funding Societies | Modalku is seeking a proactive automation professional to drive and sustain digital automation across Singapore functions. You will design, implement, and maintain scalable workflows to reduce manual tasks and boost operational efficiency.

You will partner with Product, Sales, Credit, and Operations to deliver end-to-end automation, dashboards, and reporting, with a focus on data visibility and process improvement.

Qualifications

• Diploma or Bachelor's degree in business or tech fields.
• 2-4 years in process improvement, digital automation, or ops support.
• Proficiency with flow/automation tools like Activepieces, HubSpot, Jira.
• Strong analytical, problem-solving, and documentation skills.
• Excellent communication and stakeholder management abilities.
• Fintech, lending, or process-driven experience is a plus.

Responsibilities

• Design, build, and optimise workflow automations using low/no-code tools.
• Identify repetitive tasks and propose scalable automation solutions.
• Lead automation projects for product workflows with reliable reporting.
• Develop and maintain CRM dashboards and performance tracking tools.
• Collaborate with SG teams on ad-hoc automation initiatives.
• Document workflows, SOPs, and user guides for change management.
• Maintain and enhance automation flows for reliability and compliance.
• Manage digital file structures, integrations, and version control.

Skills

Workflow automation

Analytical thinking

Documentation

Communication

Stakeholder management

Fintech exposure

Education

Diploma or Bachelor's degree in Business, Information Systems, Operations, or related fields

Tools

Activepieces

HubSpot

Jira

Job description

Funding Societies | Modalku is seeking a proactive automation professional to drive and sustain digital automation across Singapore functions. You will design, implement, and maintain scalable workflows to reduce manual tasks and boost operational efficiency.

You will partner with Product, Sales, Credit, and Operations to deliver end-to-end automation, dashboards, and reporting, with a focus on data visibility and process improvement.