Co-Pilot Solutions Architect

LTM; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

LTM is seeking a mid-level AI Agent Factory Solutions Architect to design and implement agentic AI solutions using Microsoft Copilot Studio. You will build custom copilots that integrate with enterprise knowledge sources and orchestrate multi-step agent workflows in a secure, scalable way.

Responsibilities include configuring copilots, integrating with Dynamics, SAP, ServiceNow, and managing ALM governance, observability, and security compliance across environments.

Qualifications

• Hands-on Copilot Studio development skills with governance and orchestration.
• Experience with multichannel deployments and ALM practices.
• Familiarity with enterprise knowledge sources and connectors.

Responsibilities

• Design, build, and configure custom copilots, including topics, tools, and knowledge sources
• Implement agent workflows using Power Automate, HTTP actions, and custom APIs
• Integrate pre-built and custom connectors with enterprise systems such as Dynamics, SAP, and ServiceNow
• Enable multichannel deployment of copilots

Skills

Governance

Orchestration

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in Computer Science, Engineering, or a related field

Tools

Microsoft Copilot Studio

Power Automate

Azure AI Search

Entra ID / Security & Governance

Job description

We are seeking a mid-level AI Agent Factory Solutions Architect to design and implement agentic AI solutions using Microsoft Copilot Studio. This role focuses on building custom copilots that integrate with enterprise knowledge sources, orchestrate multi-step agent workflows, connect with Azure AI Search, and follow strong Application Lifecycle Management (ALM) practices to enable scalable, secure deployments.

The ideal candidate will combine hands-on Copilot Studio development skills with strong governance, orchestration, and collaboration capabilities.

Key Responsibilities

• Design, build, and configure custom copilots, including topics, tools, and knowledge sources
• Implement agent workflows using Power Automate, HTTP actions, and custom APIs
• Integrate pre-built and custom connectors with enterprise systems such as Dynamics, SAP, and ServiceNow
• Enable multichannel deployment of copilots

Agentic Orchestration

• Apply orchestration patterns including task decomposition, multi-step execution, fallback strategies, and error handling

ALM & Governance

• Package copilots and Power Automate flows into Power Platform Solutions for development, testing, and production environments
• Manage environment variables, connection references, and Dataverse dependencies

Observability, Security & Compliance

• Ensure compliance with data residency, DLP policies, and secure API authentication using Microsoft Entra ID (Azure AD)
• Support governance and compliance standards across environments
• Implement observability and monitoring practices aligned with enterprise standards

Required Technical Skills

• Microsoft Copilot Studio: authoring topics, tools, connectors, and multichannel deployments
• Power Automate: flow design, HTTP actions, custom connectors, throttling and timeout handling
• Azure AI Search: hybrid and vector retrieval, enrichment, re-ranking, and integration with copilots
• Security & Governance: Entra ID authentication, environment variables, DLP policies

Preferred Qualifications (Good to Have)

• Experience integrating Azure AI Search for enterprise RAG (Retrieval-Augmented Generation) scenarios
• Designing hybrid and vector-based retrieval pipelines with semantic indexing
• Implementing secure knowledge grounding for copilots
• Monitoring solutions using Azure Monitor and Application Insights
• Exposure to Responsible AI principles and enterprise governance frameworks

Preferred Experience

• Working with Dataverse and Power Platform ALM and governance models
• Implementing observability using Azure Monitor and Application Insights
• Familiarity with Agent Factory or similar agent operationalization frameworks
• Experience operating within regulated or enterprise compliance environments

Soft Skills

• Strong problem-solving and debugging capabilities
• Ability to collaborate effectively with cross-functional teams, including CSAs, architects, and governance leads
• Clear and confident communication with both technical and non-technical stakeholders

Education & Certifications

• Bachelor's degree in Computer Science, Engineering, or a related field
• Microsoft certifications in Power Platform, Azure AI, or Copilot Studio are preferred