CNC Service Engineer: AI-Savvy Troubleshooter, Singapore

NGK MACHINE TOOLS (S) PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

NGK MACHINE TOOLS (S) PTE LTD is seeking an experienced Service Engineer to service, maintain and troubleshoot CNC machines at our workshop and at customer sites in Singapore.

You will diagnose mechanical, electrical and CNC control issues, read drawings, install and commission machines, and document service work. Practical hands-on skills and ability to use AI tools for technical research are valued.

Qualifications

• Diploma or equivalent in Mechatronics, Mechanical Engineering, Electrical / Electronics Engineering or related field.
• Relevant experience in CNC machine servicing and troubleshooting is required.
• Strong troubleshooting skills across mechanical, electrical and CNC control systems.
• Experience working with CNC controls, drives, motors, sensors and related machine components.
• Able to read and interpret electrical and mechanical drawings.
• Comfortable working with tools and performing hands-on technical work.
• Comfortable using computers, digital tools and AI tools for technical research and problem-solving.
• Good communication and problem-solving skills.
• Willing and able to work shift hours when required.
• Class 3 driving licence would be an advantage.

Responsibilities

• Perform routine maintenance, servicing and repairs of CNC machines.
• Troubleshoot and diagnose mechanical, electrical and CNC control-related issues.
• Diagnose machine faults and carry out repairs and component replacement.
• Troubleshoot CNC control systems, drives, motors, sensors and related electrical components.
• Read and interpret electrical drawings, mechanical drawings, CNC parameters and technical manuals.
• Perform machine installation, setup, commissioning and testing when required.
• Attend customer sites in Singapore for servicing, maintenance and breakdown repairs.
• Use digital and AI tools to research technical information and assist with troubleshooting and problem-solving.
• Maintain proper records of service work, machine faults and repairs.
• Work closely with customers and the internal team to resolve technical issues.

Skills

CNC servicing

Troubleshooting

Mechanical engineering

Electrical systems

Reading drawings

AI tools usage

Education

Diploma or equivalent in Mechatronics/Mechanical/Electrical/Electronics

Tools

CNC controls

AI tools

Job description

NGK MACHINE TOOLS (S) PTE LTD is seeking an experienced Service Engineer to service, maintain and troubleshoot CNC machines at our workshop and at customer sites in Singapore.

You will diagnose mechanical, electrical and CNC control issues, read drawings, install and commission machines, and document service work. Practical hands-on skills and ability to use AI tools for technical research are valued.