Cloud Technical Solutions Engineer

GOOGLE ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Google Cloud Platform team helps customers transform and build what's next for their business, delivering secure and scalable cloud solutions. You will understand customer needs, shape future business usage, and collaborate with product and engineering teams to resolve deployment obstacles and improve Google Cloud.

The role involves analyzing complex data, troubleshooting across web tech, data, and networking, and supporting customers globally with 24-hour coverage, sometimes outside standard

Qualifications

• Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
• 5 years of experience troubleshooting and advocating for customers' needs.
• 5 years of experience with data analysis using SQL.
• 5 years of experience with two or more of: web tech, data/big data, systems admin, machine learning, networking, Kubernetes, SAP.
• 5 years of experience coding or debugging in Java, C, C++, Python, Go, Shell, Perl, or JavaScript.

Responsibilities

• Manage customer problems through diagnosis, resolution, or new investigation tools.
• Contribute to customer-facing documentation and scalable processes.
• Act as consultant and SME for internal stakeholders to resolve deployment obstacles.
• Analyze customer issues and advocate needs with cross-functional teams to improve product quality.
• Work with Engineers/Consultants to ensure 24-hour customer support, including non-standard hours.

Skills

Web tech

Data/big data

Systems admin

Machine learning

Networking

Kubernetes

SAP

Java

C/C++

Python

Go

Shell

Perl

JavaScript

SQL

Education

Bachelors in STEM

Tools

Kubernetes

SAP

SQL

Job description

Google Cloud Platform team helps customers transform and build what's next for their business, delivering secure and scalable cloud solutions. You will understand customer needs, shape future business usage, and collaborate with product and engineering teams to resolve deployment obstacles and improve Google Cloud.

The role involves analyzing complex data, troubleshooting across web tech, data, and networking, and supporting customers globally with 24-hour coverage, sometimes outside standard