Cloud Field Operations Engineer - Infra Automation

Xtremax Pte. Ltd.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Xtremax Pte. Ltd. is seeking a Field Operations Engineer in Singapore to maintain and improve infrastructure and services that support Singapore Government IT systems. You will work across field operations, cloud provisioning, IaC, and DevOps to ensure reliability, security, and audit readiness.

The role emphasizes hands-on managed services, automation, and collaboration with clients and site personnel to deliver practical solutions while maintaining high service quality.

Qualifications

• 3–5 years of BAU field operations experience including maintenance, monitoring and change management.
• Experience delivering or supporting managed infrastructure in on‑premises and/or cloud environments.
• Understanding of managed services, SLAs, governance, performance metrics, and reporting.
• Strong troubleshooting with data‑driven decision making.
• Excellent communication and technical writing for ops docs and compliance evidence.
• Ability to work with clients, site personnel, and cross‑functional teams to drive improvements.

Responsibilities

• Manage field operations and infrastructure services including maintenance, monitoring, change management, incident handling.
• Conduct site assessments and evaluations to identify gaps and improvements.
• Provision and configure cloud infrastructure using IaaS, PaaS, and IaC tools.
• Automate workflows with scripts and deployment pipelines for field ops and cloud.
• Support CI/CD and platform delivery with pipelines for infrastructure and middleware.
• Configure and maintain cloud platforms and middleware for reliable services.
• Implement security and engineering standards aligned with GovTech practices.
• Support compliance, audit readiness, and evidence collection.
• Identify and mitigate operational risks and support incident management.
• Collaborate with clients and site personnel to gather requirements and improve delivery.

Skills

BAU field operations

Monitoring

Change management

Incident handling

Operational support

Cloud provisioning

Infrastructure as Code

Terraform

Ansible

Python scripting

CI/CD

Security compliance

Tools

AWS

Azure

GCP

Job description

Xtremax Pte. Ltd. is seeking a Field Operations Engineer in Singapore to maintain and improve infrastructure and services that support Singapore Government IT systems. You will work across field operations, cloud provisioning, IaC, and DevOps to ensure reliability, security, and audit readiness.

The role emphasizes hands-on managed services, automation, and collaboration with clients and site personnel to deliver practical solutions while maintaining high service quality.