Cloud Operations Engineer, AWS Managed Services

Amazon Web Services (AWS); Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Amazon Web Services Singapore Private Limited is seeking an Operations Engineer for its Managed Services team in Singapore. You will operate the platform, troubleshoot deployments, and collaborate with service teams to ensure reliable infrastructure and applications in the cloud.

You will tackle complex customer problems spanning multiple AWS services, automate deployments with CloudFormation, and contribute to tooling for high-speed, secure operations.

Qualifications

• 4+ years of network and operating system support experience.
• 4+ years of virtualization, orchestration and cloud computing experience.
• Bachelor's degree in computer science or equivalent, or 4+ years of technical support experience.

Responsibilities

• Operate the Managed Service platform and collaborate with internal service teams to meet customer infrastructure needs.
• Troubleshoot deployments, reproduce issues, and build proof-of-concept apps; apply advanced techniques.
• Work on highly complex customer problems across multiple AWS services.
• Help build and maintain CloudFormation templates and automation scripts.
• Collaborate to build internal tools enabling safe, fast operation at scale.
• Provide the voice of the customer to internal AWS teams during incidents.
• Drive customer communication during critical events.
• Learn and leverage emerging technologies.

Skills

4+ years network & OS support

4+ years virtualization/cloud

Strong troubleshooting

Education

Bachelor's degree in computer science or equivalent

Tools

Python

PowerShell

Bash

Perl

SSM

Job description

Amazon Web Services Singapore Private Limited is seeking an Operations Engineer for its Managed Services team in Singapore. You will operate the platform, troubleshoot deployments, and collaborate with service teams to ensure reliable infrastructure and applications in the cloud.

You will tackle complex customer problems spanning multiple AWS services, automate deployments with CloudFormation, and contribute to tooling for high-speed, secure operations.