Clinic Receptionist & Admin Coordinator

LIVINGSTONE HEALTH LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Livingstone Health Ltd. in Singapore is seeking a proactive Clinic Receptionist to support patient care, vendor liaison and daily administrative operations of our clinic.

Key duties include answering phone calls, scheduling appointments, maintaining patient records, assisting with health insurance claims and online billing, coordinating communications, arranging admissions and stocking items, and helping with clinical support to ensure a safe, clean environment.

Qualifications

• Minimum 'O' Levels or equivalent.
• Relevant experience in clinic/healthcare setting preferred.
• Excellent interpersonal and communication skills.
• Able to work on weekends.

Responsibilities

• Answer telephone calls and schedule patient appointments.
• Obtain, key and maintain patient data records; manage communications.
• Assist in health insurance claims process and online billing.
• Arrange hospital admission, laboratory, and imaging services when required.
• Assist in the mediation between patients and healthcare providers.
• Oversee inventory, purchasing and maintenance of clinic equipment.
• Dispensing of medications and provide financial counselling where needed.
• Chaperone during consultations and ensure safety and cleanliness of premises.

Skills

Interpersonal skills

Communication skills

Organizational skills

Computer literacy

Education

O-levels or equivalent

Tools

Billing software

Insurance claims system

Job description

Livingstone Health Ltd. in Singapore is seeking a proactive Clinic Receptionist to support patient care, vendor liaison and daily administrative operations of our clinic.

Key duties include answering phone calls, scheduling appointments, maintaining patient records, assisting with health insurance claims and online billing, coordinating communications, arranging admissions and stocking items, and helping with clinical support to ensure a safe, clean environment.