Clinic Patient Services Associate

RECRUIT EXPRESS PTE LTD; Singapore; Hybrid; SGD 11,000 - 16,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore is seeking a customer service assistant to handle inbound and outbound calls and support clinic operations. The role requires good communication and a willingness to assist customers over the phone.

The contract is 3 months and renewable, with shift patterns including weekends. Basic data entry and appointment follow-ups are part of the duties, with no prior experience required.

Qualifications

• No experience required.
• Comfortable handling customer enquiries over the phone.

Responsibilities

• Handle inbound and outbound calls.
• Follow up with customers on appointments.
• Respond to general enquiries.
• Provide basic information and customer support.
• Update call outcomes and customer records in the system.
• Perform backend administrative duties.
• Support day-to-day clinic operations as required.

Skills

Customer service

Phone handling

Job description

RECRUIT EXPRESS PTE LTD in Singapore is seeking a customer service assistant to handle inbound and outbound calls and support clinic operations. The role requires good communication and a willingness to assist customers over the phone.

The contract is 3 months and renewable, with shift patterns including weekends. Basic data entry and appointment follow-ups are part of the duties, with no prior experience required.