Clinic Contact Centre Associate - Customer Support

RECRUIT EXPRESS PTE LTD; Singapore; Hybrid; SGD 11,000 - 16,000; Part time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a client service associate on a 3 months contract, renewable, to handle inbound and outbound calls and provide general information to customers. You will also assist with basic administrative tasks and update customer records in the system.

The role is located at Toa Payoh North, requires 4-5 working days per week with at least one weekend day, and shift timings vary across the day. No prior experience is required for this entry-level position.

Qualifications

• No experience required.
• Comfortable handling customer enquiries over the phone.

Responsibilities

• Handle inbound and outbound calls
• Follow up with customers on appointments
• Respond to general enquiries
• Provide basic information and customer support
• Update call outcomes and customer records in the system
• Perform backend administrative duties
• Support day-to-day clinic operations as required

Skills

Call handling

Customer support

Data entry

Administrative tasks

Clinic operations support

Job description

RECRUIT EXPRESS PTE LTD is seeking a client service associate on a 3 months contract, renewable, to handle inbound and outbound calls and provide general information to customers. You will also assist with basic administrative tasks and update customer records in the system.

The role is located at Toa Payoh North, requires 4-5 working days per week with at least one weekend day, and shift timings vary across the day. No prior experience is required for this entry-level position.