Clinic Front Desk & Operations Lead

CHIROPRACTIC CENTRE PTE. LTD.; Singapore; On-site; SGD 28,000 - 45,000; Full time

Benefits offered by this job

Free Chiropractic care

Medical benefits

Commissions / Incentives

Job summary

CHIROPRACTIC CENTRE PTE. LTD. in Singapore is hiring for a dynamic front desk and admin role at our clinic. You will manage patient flow, bookings, inquiries by phone/WhatsApp, and maintain client records.

We seek energetic, customer-service oriented individuals with good communication skills and a willingness to learn. Previous clinic or retail experience is an advantage; training provided.

Qualifications

• Possess good interpersonal & communication skills, with a positive disposition.
• Passionate about customer service.
• High energy, independent, dynamic and self-motivated.
• Interest in health and wellness care.
• Meticulous and systematic with administrative procedures.
• Responsible, dependable, trustworthy and punctual.
• Willingness to learn, takes initiative at work and with customer engagement – relationship building.
• Previous experience in retail sales, customer service or working in clinics is an advantage.
• Rehab / Massage therapy skills or knowledge will be bonus.

Responsibilities

• Responsible for clinical front desk, administration & operational duties at assigned clinic(s).
• Assist Doctor / Physical Therapist in patient flow
• Schedule planning & bookings; responding to enquiries on telephone / whatsapp msg
• Educating potential patients on our services and packages
• Maintain and update client database & documentation
• Management of invoice, payments & daily sales report
• Participate in corporate events and/or in-clinic activities (if required)
• Ad-hoc duties (related to work) assigned by the management

Skills

Interpersonal skills

Customer service

Organized

Willingness to learn

Education

NiTEC / GCE N Level / GCE O Level / Diploma

Tools

Basic IT skills

Job description

CHIROPRACTIC CENTRE PTE. LTD. in Singapore is hiring for a dynamic front desk and admin role at our clinic. You will manage patient flow, bookings, inquiries by phone/WhatsApp, and maintain client records.

We seek energetic, customer-service oriented individuals with good communication skills and a willingness to learn. Previous clinic or retail experience is an advantage; training provided.