Client & Workforce Operations Lead

Manpower Singapore; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

Manpower Singapore is seeking a Client & Workforce Operations Executive to support outsourced and managed services projects across employee coordination, manpower deployment, client requirements and day-to-day operations.

You don’t need many years of specialised experience—1 to 2 years of working experience with good communication, responsibility and confidence working with people will be valued as you learn how workforce operations come together behind the scenes.

Qualifications

• Experience in customer service, operations, coordination, administration, HR or another people-facing environment would be useful.
• Good working knowledge of Microsoft Excel for day-to-day tracking, reporting and administration.
• Organised, responsible and comfortable communicating with different people.
• Adaptable, hands-on and willing to learn.

Responsibilities

• Coordinate manpower deployment, schedules and replacement arrangements.
• Support employees from onboarding through to contract renewal and offboarding.
• Attend to employee enquiries and day-to-day operational matters.
• Source and coordinate candidates for manpower requirements.
• Respond to absenteeism, manpower gaps and operational issues, following through until they are resolved.
• Maintain accurate employment and operational records.

Skills

customer service

operations

coordination

administration

people-facing environment

Tools

Microsoft Excel

Job description

Manpower Singapore is seeking a Client & Workforce Operations Executive to support outsourced and managed services projects across employee coordination, manpower deployment, client requirements and day-to-day operations.

You don’t need many years of specialised experience—1 to 2 years of working experience with good communication, responsibility and confidence working with people will be valued as you learn how workforce operations come together behind the scenes.