Client Success Lead: Data-Driven Google & Social Ads

Heroes of Digital; Singapore; Hybrid; SGD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Commissions

Dental and medical claims

Annual leave

Birthday leave

Long service leave

Sick leave

Frequent team bonding activities

Educational workshops

Work-from-home days

Staggered working hours

Job summary

Heroes of Digital is seeking a Client Success Manager in Singapore to strategise Google and Meta ad campaigns while delivering exceptional client service. You’ll retain clients long-term, serve as the primary contact, and work with our performance marketing team to review campaigns.

The role emphasizes data-driven decisions, cross-team collaboration, and identifying growth opportunities within your portfolio. Hybrid work options and team-focused culture are offered.

Qualifications

• You will manage long-term retention of clients and strategise ad campaigns.
• You will be the primary contact and oversee campaign deliverables.
• Experience with Google/META/TikTok ads preferred.

Responsibilities

• Maintain long-term client relationships and retention.
• Strategise Google and social media campaigns for clients.
• Be the main point of contact and manage communications.
• Coordinate with performance marketing team for campaign reviews.
• Oversee deliverables to meet quality standards and deadlines.
• Interpret campaign metrics and guide next steps in digital marketing.
• Identify growth opportunities within client portfolio.
• Collaborate with a passionate team to build high-performing campaigns.

Skills

Client retention

Campaign strategy

Client communication

Data analysis

Team collaboration

Education

Bachelor's degree

Tools

Google Ads

Meta Ads

TikTok Ads

Job description

Heroes of Digital is seeking a Client Success Manager in Singapore to strategise Google and Meta ad campaigns while delivering exceptional client service. You’ll retain clients long-term, serve as the primary contact, and work with our performance marketing team to review campaigns.

The role emphasizes data-driven decisions, cross-team collaboration, and identifying growth opportunities within your portfolio. Hybrid work options and team-focused culture are offered.