Client Solutions Manager (Vietnam Market)

Nicoll Curtin; Singapore; On-site; SGD 52,000 - 80,000; Full time

Job summary

Nicoll Curtin is seeking a client solutions professional to manage a portfolio of clients in the Vietnam market from Singapore. You will develop client strategies, collaborate with cross-functional teams, and tailor recommendations to maximize outcomes.

The role emphasizes strong communication, analysis, and adherence to policies. The ideal candidate has experience in account management, familiarity with digital marketing tools, and the ability to work independently within a contract-based

Qualifications

• Proven experience in client solutions or account management.
• Strong communication, analytical, and problem-solving skills.
• Ability to work independently and as part of a team.
• Familiarity with digital marketing platforms and technologies.
• Experience using AI or AI agents for work is a plus.
• Bilingual in English and Vietnamese.

Responsibilities

• Serve as the primary point of contact for a portfolio of clients within the Vietnam market, delivering exceptional service and support.
• Develop and execute client strategies to maximize business outcomes.
• Collaborate with internal teams to ensure seamless delivery of solutions.
• Analyze client needs and provide tailored recommendations.
• Monitor and report on campaign performance and client satisfaction.
• Maintain compliance with policies and procedures.

Skills

Client management

Strategic thinking

Communication

Analytical skills

Digital marketing

AI experience

Bilingual EN-VN

Job description

• Serve as the primary point of contact for a portfolio of clients within the Vietnam market, delivering exceptional service and support.
• Develop and execute client strategies to maximize business outcomes.
• Collaborate with internal teams to ensure seamless delivery of solutions.
• Analyze client needs and provide tailored recommendations.
• Monitor and report on campaign performance and client satisfaction.
• Maintain compliance with policies and procedures.

Requirements

• Proven experience in client solutions, account management, or a related field.
• Strong communication, analytical, and problem-solving skills.
• Ability to work independently and as part of a team.
• Familiarity with digital marketing platforms and technologies.
• Experience using AI or AI agents for work is a plus.
• Bilingual in English and Vietnamese as this role will involve working closely with clients and external stakeholders that are primarily Vietnamese-speaking

This is a contract role based in Singapore.