Client Solutions Manager

tundra technical solutions singapore pte. ltd.; Singapore; On-site; SGD 67,000 - 112,000; Full time

Job summary

Tundra Technical Solutions Singapore Pte. Ltd. is seeking a contractor to provide expert client solutions and account management for our Fortune 500 client. The role focuses on Vietnamese-based customers while based in Singapore, with occasional travel to Vietnam.

Responsibilities include developing client strategies, delivering solutions, and monitoring performance and satisfaction, while maintaining policy compliance. This is a contract engagement for the project duration.

Qualifications

• Proven experience in client solutions or account management.
• Strong communication and analytical skills.
• Ability to work independently and with teams.
• Familiarity with digital marketing platforms and technologies.
• Native Vietnamese speaker; liaison with Vietnam-based clients.

Responsibilities

• Serve as the primary point of contact for Native clients in Vietnam.
• Develop and execute client strategies to maximize outcomes.
• Collaborate with internal teams to deliver solutions.
• Analyze client needs and provide tailored recommendations.
• Monitor campaign performance and client satisfaction.
• Maintain compliance with policies and procedures.

Skills

Client solutions

Account management

Digital marketing platforms

Communication skills

Vietnam liaison

Job description

This posting is for a contract assignment with Tundra Technical Solutions to provide services to our Client, a Fortune 500 Tech Firm.

About the Role

This role is designed to support business objectives by providing expert client solutions and account management

Responsibilities

• Serve as the primary point of contact for Native clients in Vietnam, delivering exceptional service and support.
• Develop and execute client strategies to maximize business outcomes.
• Collaborate with internal teams to ensure seamless delivery of solutions.
• Analyze client needs and provide tailored recommendations.
• Monitor and report on campaign performance and client satisfaction.
• Maintain compliance with policies and procedures.

Minimum Requirements

• Proven experience in client solutions, account management, or a related field.
• Strong communication, analytical, and problem-solving skills.
• Ability to work independently and as part of a team.
• Familiarity with digital marketing platforms and technologies.
• Native language proficiency in Vietnamese - role requires candidate to liaise with clients based in Vietnam.
• This role is based in Singapore.
• There will be ocassional (bi-monthly) travel requirements to Vietnam.

Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.