Client Services & Project Manager

CNS Connections Pte Ltd; Singapore; On-site; SGD 47,000 - 87,000; Full time

Job summary

CNS Connections Pte Ltd is seeking a client-facing professional to engage with clients, resolve queries, and maintain precise records. You will support sales and promotional activities, including on-site visits and event support during irregular hours.

Responsibilities include building strong relationships, presenting information about products and services, and driving opportunities. The role requires availability for extended hours, including weekends and holidays, to support events and client

Qualifications

• Strong communication and interpersonal skills
• Ability to manage detailed client records and information
• Willingness to work irregular hours including weekends and holidays

Responsibilities

• Communicate with clients by phone, email, and in-person to address needs and inquiries
• Identify and resolve client queries to ensure satisfaction
• Maintain accurate records of all client communications
• Build and sustain long-term relationships to support growth
• Respond professionally and timely to client questions
• Provide clients with information about products and services
• Identify potential clients and present promotional offers
• Conduct on-site sales visits to engage clients and close sales
• Support event operations with long hours as needed

Job description

Company Overview

We are a full-service communications and creative agency specializing in marketing solutions, experiential creatives, stakeholder management, event activations, and marketing logistics.

Job Summary

You will engage with clients to resolve queries, maintain accurate records, build strong business relationships, and support sales and promotional activities, including on-site visits and event support during irregular hours.

Responsibilities

• Communicate with clients via phone, email, and in-person to address their needs and inquiries
• Identify and resolve client queries promptly to ensure customer satisfaction
• Maintain detailed and accurate records of all client communications and information
• Build and sustain long-term business relationships with clients to support company growth
• Respond professionally and timely to client questions and requests
• Provide clients with relevant information about company products and services to support informed decisions
• Identify potential clients and present promotional and marketing offers to generate sales opportunities
• Conduct on-site sales visits to engage clients and close sales
• Support event operations by working long hours during weekends, holidays, and after-office hours as needed