Client Service & Fund Admin Associate

AUMENT CAPITAL PARTNERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 95,000; Full time

Job summary

AUMENT CAPITAL PARTNERS PTE. LTD. is seeking a client servicing and fund administration professional in Singapore to support onboarding, KYC, and ongoing documentation for high‑net‑worth clients and investment funds.

You will coordinate with service providers, prepare subscription documents, manage accounts and filings, and help maintain strong client satisfaction through accurate reporting and proactive service.

Qualifications

• Bachelor’s degree in a related field.
• Strong Microsoft Office skills with ERP/CRM familiarity.
• 3–5 years in client servicing and/or fund administration.

Responsibilities

• Provide client servicing support including KYC and onboarding.
• Provide fund administration support, setup, subscriptions, and filings.
• Coordinate with service providers for compliance reviews.
• Collaborate with team to ensure seamless client experience.
• Assist with ad hoc admin tasks and process improvements.

Skills

Communication

Interpersonal Skills

Organization

Problem-Solving

Client-Centricity

Ethical Conduct

Education

Bachelor's Degree

Tools

Excel

Word

PowerPoint

Xero

Salesforce

HubSpot

ERP/CRM systems

Job description

Main Responsibilities

1. Provide client servicing support which includes but is not limited to:
   • Collating, checking and maintaining client KYC documents and other related information as required under the respective policies;
   • Communicating with clients to collect and verify their personal, financial, investment or other details;
   • Preparing and ensuring satisfactory completion of client onboarding documentation;
   • Managing, organising and filing clients' documentation;
   • Preparing and distributing client activity reports and up-to-date position statements.
2. Provide fund administration support which includes but is not limited to:
   • Liaising / following up with service providers to coordinate compliance reviews;
   • Incorporating new investment entities and setting up new bank accounts / new entities;
   • Preparing subscription documents for new placements;
   • Collating corporate secretarial documents and instructing service providers to perform share allotments / transfers;
   • Tracking fund-level invoices and preparing payments requests for approval;
   • Overseeing preparation of fund-level accounts, tax assessments, AGM preparation and annual returns filings to satisfy statutory and regulatory requirements.
3. Collaborate with other team members on the above responsibilities to ensure a seamless client experience and build / maintain strong client satisfaction / retention, repeat business and referrals;
4. Support the team with any ad hoc expense claims, billing/ invoicing, reporting, scheduling, event coordination and other office-related or administrative tasks / activities;
5. Contribute ideas to improve processes and updates in internal SOP documents.

Required Skills

1. Communication - Excellent verbal and written communication skills (English is required, other languages desirable);
2. Interpersonal Skills - Active listening skills and the ability to build rapport with High Net Worth Individuals;
3. Organization - High attention to detail, ability to manage multiple tasks, and strong time management;
4. Problem-Solving - Strong numerical and analytical skills to address client concerns and find effective solutions (financial and accounting literacy desirable);
5. Client-Centricity - Patient, empathetic, and proactive approach to serving clients.
6. Ethical Conduct - High integrity, responsibility and adherence to confidentiality and data privacy standards when handling sensitive client and business information.

Required Experience / Qualifications

1. Education - Bachelor's Degree in related field preferred;
2. Technical Skills - Strong proficiency in MicrosoftOffice (Excel, Word, Power Point), familiarity with ERP / CRM systems (Xero, Salesforce, Hubspot), familiarity with Singapore corporate secretarial activities;
3. Prior Experience - 3-5 years relevant experience in client servicing and/or fund administration roles in financial or professional services industry (wealth management or private banking desirable).