Client Service Executive (Call Centre) Ref. GTN

CELECTI PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare organisation in Singapore is seeking a Client Service Executive for their call centre. The role involves managing hotline communications, preparing reports, and collaborating with teams to enhance client services. Candidates should have at least 2 years of call centre experience and be proficient in Microsoft Office. The position offers a salary of up to S$3300/month and follows Monday to Friday office hours.

Qualifications

• Minimum 2 years’ experience in a call centre environment.
• Proficient in Microsoft Office applications.

Responsibilities

• Manage the corporate hotline and email communications.
• Prepare and deliver daily reports on account servicing activities.
• Collaborate with cross-functional teams to coordinate resources.
• Maintain strict confidentiality while handling sensitive information.

Skills

Communication skills

Client management

Microsoft Office proficiency

Job description

Working location in the East

Salary up to S$3300/month

Monday to Friday, Office Hours

The company, a healthcare organisation, is currently seeking a candidate to join them as a Client Service Executive (Call Centre).

Job Responsibilities

• Manage the corporate hotline and email communications by promptly answering incoming calls and responding to client inquiries.
• Prepare and deliver daily reports on account servicing activities.
• Collaborate with cross-functional teams to coordinate resources for both pre- and post-account servicing, ensuring smooth implementation and successful client outcomes.
• Maintain strict confidentiality while handling sensitive client and company information.

Job Requirements

• Minimum 2 years’ experience in a call centre environment
• Proficient in Microsoft Office applications

Looking for a new job or career opportunity? Please email your detailed resume in MS Word Format to [e-mail]

Tammi Ng Yi Ning (Ms.)

Talent Acquisition Consultant

CEI Registration No.: R24119611

Contact No.: [phone]