Client Service Associate

Minmed Group; Singapore; Presencial; SGD 28.000 - 40.000; Jornada completa

Descripción de la vacante

Minmed Group is seeking a Client Service Associate to deliver exceptional customer service and support during health screenings. You will greet participants, handle enquiries and scheduling, and assist with basic clinical procedures while ensuring accurate MOH-compliant records.

This role emphasizes strong interpersonal communication, a service-oriented mindset, and the ability to thrive in a healthcare setting.

Formación

• Diploma education is required.
• Experience in healthcare or clinic setting is advantageous.
• Hospitality background is an advantage.
• Strong interpersonal and communication skills.
• Customer and service-oriented posture is essential.

Responsabilidades

• Provide a high level of customer care to participants.
• Manage participants’ enquiries and appointments professionally.
• Assist with clinical procedures such as ECG and biometric measurements.
• Keep proper clinical records in line with MOH requirements.
• Maintain good housekeeping and perform other duties as assigned.

Conocimientos

Interpersonal skills

Communication skills

Customer service

Educación

Diploma

Descripción del empleo

The Client Service Associate plays a crucial role in providing exceptional customer service and patient care at Minmed Screening Centres. Acting as a service ambassador, this position ensures a welcoming experience for participants during their health screenings.

Role & Responsibilities:

• Provide a high level of customer care to participants who visit us for their health screening
• Manage participants’ enquiries and appointments in a professional manner
• Assist with clinical procedure such as ECG and other biometric measurements
• Keep proper clinical records in line with requirements of MOH
• Maintain good housekeeping and perform other duties which may be assigned

Requirements:

• Diploma education
• Experience in healthcare or clinic setting advantageous
• Applicants with Hospitality background is an advantage
• Good interpersonal and communication skills
• Strong customer and service-oriented posture