Client Relationship Manager

GREENWICH ASSOCIATES SINGAPORE PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Coalition Greenwich is seeking a relationship‑driven professional in Singapore to engage senior executives across financial institutions and corporates in Asia. You will help gather market insights through interviews and surveys, collaborating with the VP of Asia Fielding and research teams.

You will manage timelines, coordinate with consultants, and support outreach to boost executive participation in research programs while maintaining high data quality and professional standards.

Qualifications

• Strong understanding of financial markets and institutional investing.
• Exceptional communication and interpersonal skills with the ability to engage senior executives confidently.
• Proven ability to build relationships and influence stakeholders.
• Experience conducting interviews, research, client-facing work, or relationship management.
• Strong organizational skills with the ability to manage multiple priorities.
• High attention to detail and commitment to data quality.
• Experience managing external partners, vendors, or freelancers is an advantage.

Responsibilities

• Build and maintain executive relationships with senior buy-side and corporate decision-makers across Asia.
• Lead research and insight gathering through interviews and structured discussions.
• Drive project execution by coordinating with consultants, researchers, and client initiatives.
• Lead and develop a network of freelance interviewers and research professionals.

Skills

Financial markets

Communication skills

Relationship building

Interviews/research experience

Organization

Attention to detail

Managing external partners

Job description

COALITION GREENWICH:

Coalition Greenwich is a leading analytics and business intelligence provider to the financial services industry. Our clients include Corporate and Investment Banks, Asset Managers, and Fintechs. We specialize in providing unique, high-value, actionable information to help our clients improve their business performance. Our suite of analytics and insights encompass all key performance metrics and drivers: market share, revenue performance, client relationship share and quality, operational excellence, return on equity, brand perception, behavioural drivers, and industry evolution. We are a division of CRISIL, an S&P Global Company.

THE ROLE:

Are you passionate about financial markets and enjoy building relationships with senior industry leaders? Join Coalition Greenwich and play a key role in gathering the insights that drive some of the most respected market intelligence and consulting solutions in the financial services industry.

In this role, you will engage directly with senior executives across leading corporates, asset managers, banks, and other financial institutions throughout Asia. Through meaningful conversations and research interviews, you will help uncover valuable market insights that support our consulting and benchmarking expertise.

Working closely with the VP of Asia Fielding and our research consultants, you will combine relationship‑building, market knowledge, and project management skills to deliver high-quality research outcomes and strengthen our network of industry participants.

Build and manage executive relationships

• Develop and maintain relationships with senior buy‑side and corporate decision‑makers across Asia.
• Represent Coalition Greenwich with professionalism, credibility, and integrity in all client interactions.
• Engage executives through in‑person meetings, virtual discussions, and telephone interviews.

Lead research and insight gathering

• Schedule and conduct interviews with senior leaders from financial institutions and corporate organizations.
• Gather market intelligence through structured discussions and research questionnaires.
• Ensure accurate and timely documentation of interview feedback and survey data within the Coalition Greenwich platform.

Drive project execution

• Partner closely with consultants and research teams to support ongoing studies and client initiatives.
• Manage research timelines and participant engagement activities to ensure successful project delivery.
• Support outreach and marketing initiatives designed to increase executive participation in research programs.

Lead and develop freelancers

• Manage a network of freelance interviewers and research professionals.
• Provide training, coaching, and ongoing guidance to ensure quality and consistency.
• Share product knowledge and best practices to support successful fieldwork execution.

YOUR EXPERTISE:

Our ideal candidate is seeking to make a substantial difference to the quality of data in Singapore. Being a good relationship builder, professional manner and self‑starter are essential. Candidates must also have experience in the Singapore market. Furthermore, the ideal candidate should possess the following essential (and desired) requirements:

• Strong understanding of financial markets and institutional investing.
• Exceptional communication and interpersonal skills with the ability to engage senior executives confidently.
• Proven ability to build relationships and influence stakeholders.
• Experience conducting interviews, research, client‑facing work, or relationship management.
• Strong organizational skills with the ability to manage multiple priorities.
• High attention to detail and commitment to data quality.
• Experience managing external partners, vendors, or freelancers is an advantage.