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ELEVATE is seeking a motivated Client Service Executive who enjoys interacting with people and delivering a positive client experience. You will work with the team to support client engagement, understand client needs and ensure timely follow-ups.
Fresh graduates are welcome to apply, and you will have structured onboarding, mentorship, and opportunities to grow in client relationship management within financial services. A collaborative work environment supports your learning journey.
We are looking for a motivated and people-oriented Client Service Executive to join our growing team. This role is ideal for individuals who enjoy interacting with people, building relationships and delivering a positive client experience.
You will work closely with the team to support client engagement, understand clients' needs and ensure timely follow-ups. Fresh graduates and candidates looking to build their experience in client servicing and financial services are welcome to apply.
Build and maintain positive relationships with new and existing clients
Engage with clients to understand their financial needs, priorities and goals
Conduct follow-ups and assist with appointment scheduling
Support the team in client engagement and relationship-building activities
Participate in training and professional development programmes
Diploma or Degree holders; fresh graduates are welcome
Strong communication and interpersonal skills
Service-oriented and comfortable interacting with different people
Responsible, organised and attentive to details
Positive attitude with a willingness to learn
Able to work independently as well as within a team
Prior experience in customer service, retail, hospitality or client-facing roles is an advantage, but not required
Structured onboarding and training
Mentorship and guidance from experienced team members
Opportunities for career and professional development
Exposure to client relationship management and financial services
Supportive and collaborative working environment
Opportunities to develop communication, business and interpersonal skills