Client Partner, Gaming - GBS SEA

TikTok; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

TikTok is seeking a Client Partner for Gaming Accounts in Singapore. You will be the account lead for top strategic clients, owning revenue goals, driving QoQ and YoY growth, and managing relationships with senior stakeholders.

Strong consultative selling, a strategic mindset, and cross-functional collaboration are essential. You will develop solid understanding of TikTok’s full funnel ad solutions, lead JBPs and co-develop customised product strategies with key partners, while delivering

Qualifications

• 5+ years of experience in ad sales, business development, or in-house marketing.
• Excellent verbal and written English and Mandarin skills.
• Ability to travel internationally.
• Preferred: 5+ years in Performance Marketing in Travel, FinTech, SuperApps, eCommerce or Gaming.
• Proven track record managing senior external relationships and collaborating with product teams.
• Resilience and ability to adapt to a fast-moving environment.

Responsibilities

• Own revenue goals for your book of business and drive QoQ and YoY growth.
• Fully own client relationships with senior stakeholders, including Head of Marketing and sometimes C-Level.
• Serve as an external product consultant on TikTok's marketing solutions and drive value-adding services.
• Lead co-creation of JBPs/Business Plans with clients' business strategy and market trends.
• Provide white-glove service and act as an extended team across regional cross-functional groups.
• Collaborate with TikTok product, marketing, legal, engineering and sales teams.
• Translate industry insights into account-level actions and strategic planning.
• Balance strategy with actionable execution to deliver results.

Skills

English & Mandarin

Consultative selling

Relationship management

Education

BA/BS degree in business, marketing, finance, tech

Job description

Responsibilities

Our Company will be prioritizing applicants who have a current right to work in Singapore, and do not require Our Company's sponsorship of a visa. The Gaming Regional Team looks after both the fastest growing clients in Southeast Asia, as well as acquiring new publishers in the Gaming vertical. The team's mission is to establish TikTok's industry expertise & to grow share-of-wallet in the key industries, via customised solutions & strategic partnership with our top partners. This role requires strong technical knowledge in media solutions, and advanced consultative partnership skills.

As a Client Partner for Gaming Accounts, you will be the Account Lead for primary strategic clients. This means that you will fully own the revenue goal for your book of business, drive strong QoQ and YoY revenue growth; And also fully own client relationships with senior stakeholders. Ideal candidates will combine an exceptional ability to provide consultative selling; a passion for growing revenue; an outstanding ability to set strategic vision; and a willingness to execute the tactics. Success in this position requires strong sales and client-facing experience; problem-solving skills; a can-do mentality; the ability to thrive in a changing environment.

• Media Solution & Product Expertise- Develop a solid understanding of TikTok's full funnel ad solutions in conjunction with the client's business needs, especially on Performance Ads solutions.
• Serve as an external product consultant on TikTok's marketing solutions, and drive value-adding services to clients' business & strategy.
• Lead and co-drive innovative & customised product development with strategic clients to further grow our share of wallet for TikTok.
• Build effective collaboration and connections internally with key cross-functional teams to help drive the optimal client support model.
• Client Relationship Management- Establish and own meaningful relationships with the Head of Marketing in the client team, and occasionally with the C-Level.
• Be a true business partner to your client, and lead the creation of comprehensive JBPs/Business Plans with clients' business strategy, market and industry trends in mind.
• Provide white-glove customer service and act as an extended team to the client, across their Regional cross-functional teams.
• Collaborate within TikTok cross-functional teams globally across product, marketing, legal, engineering and sales.
• Strategic Planning & Industry Insights- Have a bird-eye view of the overall industry insights and trend, and translate that into account level actions.
• Strike a good balance of Strategy & Actions, able to move back and forth seamlessly from a strategic mindset to operational details.

Qualifications

• Minimum Qualification- BA/BS degree in business, marketing, finance, technology or relevant field.
• 5+ years of experience in ad sales, business development, or in-house marketing experience.
• Excellent verbal and written English and Mandarin skills. Mandarin is required to effectively communicate and collaborate with Mandarin-speaking stakeholders and clients.
• Ability to travel internationally as needed.
• Preferred Qualification- 5+ Years of experience specialised in Performance Marketing, ideally in Travel, FinTech, SuperApps, eCommerce or Gaming.
• Proven track record of managing senior external relationships, and strong ability in collaborating with product teams.
• Resilience, open mindedness, professional maturity to manage ambiguity & adapt to a fast-moving environment.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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