eCommerce Client Partner Graduate (GBS Marketplace) - 2027 Start

TikTok; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

TikTok is looking for graduates to join its Global Business Solutions team to help brands grow on the platform. The role focuses on building client relationships, driving revenue, and guiding advertising strategy through education and support.

Successful candidates will work with internal teams globally and contribute to campaign planning, product consulting, and data-driven storytelling to deliver measurable results for clients.

Qualifications

• Demonstrated understanding of digital media platforms and ad metrics.
• Experience working with cross-functional teams across functions and geographies.
• Strong written and spoken English and Mandarin required for partner communication in SEA and China.

Responsibilities

• Establish and manage client relationships with brands or agencies.
• Drive deals to closure and retain revenue from advertisers.
• Collaborate with internal teams across product, marketing, legal, engineering and sales.
• Brainstorm and implement advertising solutions on TikTok products.
• Plan and manage campaigns end-to-end with data-driven storytelling.

Skills

Digital media platforms understanding

Performance marketing

Ad metrics

Cross-functional collaboration

English & Mandarin proficiency

Education

Bachelor's degree in marketing/advertising/technology or related discipline

Job description

Responsibilities

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. Our teams include Sales, Marketing, Operation, Account Managers, Agency and partnerships, and Marketing Science. GBS is a dynamic, entrepreneurial, and ambitious client group.

The role is directly responsible for building relationships and helping clients drive business results on TikTok through consultation, education, and support. Ideal candidates will combine an exceptional ability to provide consultative selling; a passion for growing revenue; an outstanding ability to set strategic vision; and a willingness to execute the tactics. Success in this position requires strong sales and client-facing experience; problem-solving skills; attention to detail; the ability to thrive in a dynamic and changing environment.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.

Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.

Client Relationship Management

• Establish and manage client relationships with brands or agencies
• Drive deals to closure
• Retain and grow revenue from advertisers
• Provide clients with the highest level of sales and customer service
• Collaborate with internal teams globally across product, marketing, legal, engineering and sales

Product Management

• Brainstorm, identify, and implement advertising solutions on TikTok products to deliver measurable results for clients
• Serve as an external product consultant on properties that are owned and operated by TikTok
• Analyze data and glean insights to execute the client strategy and TikTok's marketing solutions

Campaign Planning and Management

• Facilitate clients' ad campaigns from start to finish
• Manage internal account operations including account set up etc.
• Plan and build compelling storylines and data-driven presentations that are customized to clients' business and problems

Qualifications

Minimum Qualifications

• Individuals who are completing or have recently completed a degree in marketing, advertising, technology or media field or a related discipline.
• Demonstrated understanding of digital media platforms, performance marketing and ad metrics
• Demonstrated experience in working with cross-functional teams
• High proficiency in both written and spoken English and Mandarin is required to communicate and correspond directly with partner and stakeholder across Southeast Asia, including China

Preferred Qualifications

• Experience with analyzing data and delivering insights
• Self-starter, fast learner with a can-do spirit
• Ability to travel domestically and internationally as needed

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.