Client Partner

Infosys; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

Infosys in Singapore seeks an experienced Client Services Manager to drive strategic account growth and align Infosys offerings with client business and technology imperatives.

You will collaborate with local and global sales, solution and delivery teams to build compelling proposals, manage senior stakeholders, and grow revenue and margins within key accounts.

Qualifications

• Significant account management experience with growth within accounts.
• Ability to manage consulting, implementation, and AMS opportunities.
• Strong understanding of SAAS, enterprise apps, and AI in enterprise.
• Experience with GTM and expanding client footprint.

Responsibilities

• Strategic account management and growth led by alignment with program and delivery teams.
• Build a portfolio of services within target accounts and influence the client to win more business.
• Drive improvements and transformation to create customer value, continuity and growth.
• Manage senior management relationships and create a strong stakeholder connect.
• Own revenue and margins and align growth to investment for long-term viability.
• Work with enterprise team to support strategies implementing client strategy.
• Collaborate with Solutions teams to build customized pitches and drive revenues and delivery.
• Account planning and governance – Plan-Sell-Deliver-Manage with the sales team.
• Leverage alliances with product vendors for growth and partnerships.
• Drive thought leadership and align stakeholders to create lasting relationships.

Skills

Account management

GTM strategy

Leadership

CXO engagement

Proposal development

Client relationship management

Strategic thinking

Communication

Education

Bachelor’s degree

Job description

Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help you navigate your next.

Infosys has been recognized as a Top Employer across APAC — contributing to our sixth consecutive year of global certification. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

As part of our Client Services Group, you will play a key role in rapidly stabilizing and growing the footprint across key accounts through a client aligned and domain driven mindset, continuous enhancement of services, proactive opportunity creation and winning the same and client advisory and consulting. You will work closely with our local and global sales, solution and delivery teams to create innovative, high-quality solutions to meet our clients’ business needs.

Wanted: Strong leaders ‘Build Tomorrow’s Enterprise’. If you are interested in being part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued, take a moment and explore the below job opportunity.

The Client Services Manager is responsible for interfacing with client’s senior stakeholders within an account / portfolio of accounts, creating strong account plans, aligning Infosys offerings to the various stakeholders business and technology imperatives and for managing and growing Infosys’ footprint in the accounts working closely together with internal and external stakeholders

What will you do?

The candidate would have the following key responsibilities within the assigned account:

• Strategic account management and growth led by strong alignment with Program and Delivery management teams.
• Account growth – responsible for building a portfolio of services within target accounts and influencing the client to win additional business
• Drive continuous improvements and transformation in the target accounts to create customer value, continuity and growth
• Manage senior management relationships and create a strong and positive account stakeholder connect across the board
• Own both the revenue and margins of the portfolio and align growth to investment to ensure long term viability and immediate term goals are met
• Work closely with enterprise team; provide guidance, consultation and direction in support of strategies to implement client’s strategy under assigned technology competency
• Work closely with Solutions teams to build customized solutions pitches and driving the revenues and delivery of these solutions in target accounts under the portfolio
• Account Planning and Governance – share responsibility for all Client Management processes – Plan-Sell-Deliver-Manage along with the sales team
• Leverage alliances with relevant product vendors for growth. Build strategic product partnerships.
• Drive thought leadership and align key stakeholders from both ends to create lasting relationships.

Qualifications

• Must have managed a large revenue portfolio with demonstrated growth within the account managed.
• Ability to manage and run Consulting, Implementation, Support/AMS and other opportunities seamlessly across range of services that Infosys offers
• Good understanding of Current and Emerging Technologies such as SAAS applications, Enterprise applications and other software. Strong understanding of how to leverage AI into the enterprise.
• Strong Infrastructure, Data Centers, Real Estate and Fund Management understanding
• Strong understanding of engineering services such as PLM, MES and IOT
• Ability to drive GTM to maximize client and Infosys services in market
• Significant Account Management experience required with need to build account to 10+m USD pa.
• Track record of interacting and building relationship with CXO level client contacts
• Global Delivery Model experience is a must
• Hands-on experience with proposal creation and leading proposal presentations and pursuits
• Strong leadership, interpersonal, communication and presentation skills
• Min. Bachelor’s degree required and 15+ years of relevant experience with listed responsibilities and skill sets.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [e-mail] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”