Client Partner

Telesource Executive Search; Singapore; On-site; SGD 192,000 - 268,000; Full time

Job summary

Telesource Executive Search Pte. Ltd. is seeking a Client Partner to build and sustain strategic client relationships, shape solutions, and lead profitable growth across key accounts in IT services.

You will drive account strategies, coordinate cross-functional teams, mentor junior colleagues, and act as a trusted advisor to deliver customer value while pursuing upsell opportunities and long-term satisfaction.

Qualifications

• 4–5 years in IT services sales, public sector preferred.
• Proven account leadership with revenue targets.
• Strong communication and stakeholder management.

Responsibilities

• Manage client accounts and ensure delivery of solutions.
• Drive YoY revenue and profitability growth.
• Collaborate with offerings for upsell/cross-sell.
• Prepare client reports and presentations.
• Mentor junior account staff.

Skills

Relationship management

Strategic planning

Sales leadership

Customer focus

Communication skills

Industry knowledge

Public sector networks

Education

Bachelor's degree

Advanced degree

Tools

CRM systems

Forecasting

Job description

Role Summary: Client Partner

The strategic function is to create and manage long-term relationships with customers. Account professionals work as trusted advisors to shape solutions and solve our customers' most critical business problems. Members of this job family are accountable for overall profitable growth and exceptional delivery.

Essential Job Functions:

• Manage client accounts, ensuring that client needs are met, and solutions are delivered effectively.
• Support the development and execution of account strategies and contribute to profitable growth.
• Maintain regular client communication, building strong relationships and delivering exceptional customer service.
• Collaborate with cross-functional teams to execute account-related projects successfully.
• Identify and pursue upsell and cross-sell opportunities to grow the account portfolio.
• Participate in preparing and delivering client reports and presentations.
• Actively monitor industry trends and adapt account strategies accordingly.
• Support and mentor junior account management professionals in their growth.

At least 4 years IT services sales experience, public sector

Target - Usd 5 to 10 mil,

Purpose

Client Partner is positioned as the leader for:

• Developing and strengthening customer relationships
• Driving profitable growth
• Inspiring colleagues

Expectations

• Collaborate with Offerings to up-sell and cross-sell
• Drive YoY revenue and profitability growth
• Act as a trusted advisor by creating and orchestrating customer value

Follow a structured engagement journey:

Understanding the Customer

Understanding the Industry

Validating the Opportunity

Identifying the Solution

Creating the Proposal

Maintain an accurate rolling account forecast

Make the account a great place to work

Basic Qualifications:

• Minimum 4 to 5 years in IT services sales experience
• Ideal candidate to possess public sector experience with good networks and connections
• Experience in managing accounts with a focus on farming.
• Account/cluster planning with the ability to come up with propositions on how to grow the cluster (strategic planning)
• Financial Planning & Forecasting
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Demonstrated success in account leadership roles, meeting or exceeding sales and revenue objectives and building client relationships.
• Leadership and strategic planning capabilities, effective communication skills, and a history of contributing to business growth
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus
• Relevant certifications such as Certified Account Executive (CAE) or Certified Strategic Account Manager (CSAM) are a plus