Client Operations Specialist: Steady, Structured Growth

People Profilers Pte Ltd; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

People Profilers Pte Ltd is seeking a Client Management Specialist to support daily customer operations, coordinating orders, delivery, and internal teams. This role suits someone who values structured processes and cross-functional collaboration.

You will manage end-to-end customer processes, monitor inquiries, and prepare reports to drive operational stability and client satisfaction across the business.

Qualifications

• Diploma or Degree in Business or related field.
• Minimum 3 years of experience in order management / customer operations / coordination roles.
• Strong written and spoken communication skills.
• Ability to manage multiple tasks and priorities independently.
• Detail-oriented and comfortable working in a structured environment.

Responsibilities

• Act as the main point of contact for assigned customers, ensuring smooth communication and coordination.
• Manage daily operations including order processing, delivery coordination, and service fulfilment.
• Handle customer enquiries related to orders, quotations, shipping schedules, and inventory.
• Monitor and follow up on issues to ensure timely resolution.
• Work closely with internal teams to meet customer requirements and timelines.
• Prepare weekly and monthly reports on operations and performance.

Skills

Communication skills

Education

Diploma or Degree in Business

Job description

People Profilers Pte Ltd is seeking a Client Management Specialist to support daily customer operations, coordinating orders, delivery, and internal teams. This role suits someone who values structured processes and cross-functional collaboration.

You will manage end-to-end customer processes, monitor inquiries, and prepare reports to drive operational stability and client satisfaction across the business.