Client Onboarding Intern - (KYB / KYC / Operations)

BetterPaymentNetwork; Singapore; On-site; SGD 13,000 - 20,000; Part time

Benefits offered by this job

Monthly internship allowance

Mentorship from payments/compliance/BD

Full-time role consideration

Job summary

Better Payment Network (BPN) invites a penultimate-year or recent graduate to join our onboarding team. You’ll coordinate partner setup, KYB documents, and compliance checks from signed agreement to first live transaction, gaining exposure to cross-border fintech and crypto spaces.

You’ll work with BD, Compliance, Tech and Ops to move cases through onboarding stages, maintain trackers, and draft partner materials, with mentorship and a monthly internship allowance.

Qualifications

• Must be a penultimate-year/final-year student or recent graduate in a relevant field.
• Highly organized with the ability to manage many open cases without slipping.
• Strong attention to detail when reviewing documents and data.

Responsibilities

• Coordinate end-to-end onboarding for new partners and clients, acting as day-to-day contact during setup.
• Collect, check and organise KYB documents such as corporate docs, licences, UBO information and source-of-funds evidence.
• Prepare onboarding packs for Compliance review and follow up on gaps or requests.
• Work with BD, Compliance, Tech and Ops to move cases through stages: setup, integration, testing and go-live.
• Keep onboarding trackers and CRM accurate, report weekly on pipeline status and blockers.
• Draft partner-facing materials such as onboarding guides, checklists, FAQs and welcome kits.
• Identify friction and suggest fixes like templates, automation, or clearer requirements.

Skills

Highly organized

Attention to detail

English communication

Excel/Google Sheets

Curious about payments/fintech/crypto

Education

Penultimate-year or final-year undergrad / recent graduate in Business/Finance/Law/Economics or related field

Tools

HubSpot

Salesforce

Notion

Jira

Job description

Better Payment Network (BPN), Incubated through Binance Yzilabs, is a next-generation stablecoin settlement network designed to power cross-border payments in emerging markets.

Rather than serving consumers directly, BPN connects licensed financial institutions on both sides of cross-border payments:

• PSPs in markets such as Hong Kong and Singapore serving large numbers of cross-border merchants;
• Banks, PSPs, VASPs and stablecoin institutions in emerging markets providing local collection, FX and settlement capabilities.

BPN enables businesses across cross-border e-commerce, trade, logistics and digital entertainment to collect local fiat, move value globally through stablecoins, and settle into their preferred currencies.

Today, BPN connects 50+ financial institutions across 20+ markets and serves thousands of cross-border SMEs. https://www.bpn.finance/

The Role

You’ll join the team that brings new partners and clients onto the BPN network. You’ll guide them from signed agreement to their first live transaction by coordinating documents, compliance reviews, technical setup and internal handoffs. You’ll learn how licensed payment businesses are vetted and integrated, and you’ll help make that process faster and smoother.

Responsibilities

• Coordinate end-to-end onboarding for new partners and clients, acting as a day‑to‑day point of contact during setup
• Collect, check and organise KYB documents, such as corporate docs, licences, UBO information and source‑of‑funds evidence
• Prepare onboarding packs for Compliance review and follow up on any gaps or requests for more information
• Work with BD, Compliance, Tech and Ops to move each case through its stages: account setup, integration, testing and go‑live
• Keep onboarding trackers and the CRM accurate, and report weekly on pipeline status, turnaround times and blockers
• Draft and improve partner‑facing materials such as onboarding guides, checklists, FAQs and welcome kits
• Spot friction in the process and suggest fixes, such as templates, automation or clearer requirements

Skills and Experience required

• Penultimate-year or final-year undergraduate, or a recent graduate, in Business, Finance, Law, Economics or a related field
• Highly organised, able to manage many open cases without anything slipping
• Strong attention to detail, especially when reviewing documents
• Clear, professional written and spoken English, comfortable dealing with external partners
• Confident with Excel or Google Sheets and with tracking tools
• Curious about payments, fintech or crypto, and keen to learn quickly

Nice to Have

• Exposure to KYC/KYB, client onboarding, compliance or account management
• Basic understanding of stablecoins or digital payments
• Experience with CRM or workflow tools (HubSpot, Salesforce, Notion, Jira)
• Mandarin or another Asian language, for working with regional partners

What You will Get

• Hands‑on exposure to how cross-border payment partners are vetted and integrated
• Mentorship from experienced payments, compliance and BD professionals
• Real ownership of partner relationships and onboarding outcomes
• Monthly internship allowance
• A chance to be considered for a full‑time role, based on performance