Client Onboarding Assistant Manager

kensington trust singapore limited; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Professional Growth

Competitive Compensation

Flexible Work

Job summary

Kensington Trust Singapore Limited is seeking a motivated Client Onboarding Assistant Manager to support the onboarding of new clients and intermediaries. You will coordinate processes, ensure documentation is complete, reviewed, and processed accurately and on time.

Work with internal teams, compliance for KYC/AML, and maintain onboarding trackers. The role rewards attention to detail, strong communication, and the ability to drive smooth onboarding in a fast-paced environment.

Qualifications

• 3–4 years in financial/corporate services in due diligence or onboarding admin.
• Basic understanding of KYC, AML and client due diligence.
• Strong organisational and communication skills.

Responsibilities

• Collaborate with internal teams to deliver on client onboarding requirements and ensure a positive client experience.
• Setup, manage, and maintain new business onboarding files, trackers, and status reports.
• Track and drive timely follow up on onboarding action items and outstanding matters.
• Liaise with compliance team on KYC, AML, and regulatory requirements.
• Engage with clients to obtain KYC and due diligence documentation and follow up on outstanding requirements in a timely manner.
• Review onboarding documentation to ensure completeness, accuracy, and compliance with internal and regulatory standards.
• Prepare and coordinate documentation for new business approval processes.
• Ensure a smooth and efficient onboarding process through effective coordination across cross-functional teams.
• Identify and escale high-risk or complex onboarding cases where necessary

Skills

Client onboarding

KYC/AML awareness

Regulatory compliance

Attention to detail

Education

Diploma or higher

Job description

Your Next Opportunity

We are looking for a motivated and detail-oriented Client Onboarding Assistant Manager who will work closely with the Client Relationship department and the Director, Head of Client Relationship to support the onboarding activities of new clients and intermediaries. In this role, you will assist in coordinating the onboarding process, ensuring that client information and documentation are collected, reviewed, and processed accurately and in a timely manner.

You will work closely with internal teams to support a smooth onboarding experience. This role is ideal for someone who thrives in a fast-paced environment, attentive to detail, committed to delivering a high standard of client service while ensuring compliance with regulatory requirements.

Your Role and Responsibilities

• Collaborate with internal teams to deliver on client onboarding requirements and ensure a positive client experience
• Setup, manage, and maintain new business onboarding files, trackers, and status reports
• Track and drive timely follow up on onboarding action items and outstanding matters
• Liaise with compliance team on KYC, AML, and regulatory requirements
• Engage with clients to obtain KYC and due diligence documentation and follow up on outstanding requirements in a timely manner
• Review onboarding documentation to ensure completeness, accuracy, and compliance with internal and regulatory standards
• Prepare and coordinate documentation for new business approval processes
• Ensure a smooth and efficient onboarding process through effective coordination across cross-functional teams
• Identify and escale high-risk or complex onboarding cases where necessary

What We Are Looking For

Education

• Diploma and above

Skills and Experience

• At least 3 to 4 years of experience in the financial or corporate services industry in client due diligence or onboarding administrative roles. Experienced candidates will be considered for a Client Onboarding Manager role and compensation will commensurate accordingly
• Basic understanding of KYC, AML, and client due diligence is preferred

Traits

• Organised: Effectively manage multiple tasks, prioritise workload, ensure accuracy, and follow through on responsibilities in a fast-paced environment
• Self-Motivated: Resilient under pressure, able to work both independently and collaboratively, taking ownership while meeting deadlines
• Strong Communication: Clear written and verbal communication

What We Offer

• Professional Growth – We value commitment and provide opportunities for professional development, industry exposure and professional memberships
• Competitive Compensation – Structured salary package with annual reviews, discretionary performance bonuses and a fixed bonus
• Flexible Work – Hybrid model with remote options giving you autonomy while ensuring productivity

We regret to inform you that only shortlisted candidates will be notified.