Client Onboarding Analyst: KYC/AML & Compliance

Citi; Singapore; Ibrido; SGD 50.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid working model

Cross-functional projects

Structured learning & development

Wellbeing & financial support

Collaborative team environment

Descrizione del lavoro

Citi is seeking a Client Onboarding Analyst to deliver accurate, compliant account opening for retail banking customers across branch and digital channels. You'll work with frontline teams, compliance, and operations to ensure onboarding aligns with regulatory requirements and delivers a positive client experience.

Responsibilities include processing accounts, verifying IDs, performing due diligence, and maintaining audit-ready documentation while pursuing process improvements and digital

Competenze

• Bachelor's degree or equivalent practical experience in Banking, Finance, Business, or related field.
• At least 3 years of experience in retail banking operations, account opening, customer onboarding, or banking back-office.
• Working knowledge of KYC, AML, sanctions screening, and regulatory onboarding requirements.
• Strong attention to detail with a track record of accurate, high-quality processing in a high-volume setting.
• Effective communication skills with ability to coordinate across teams.
• Ability to build a strong, collaborative working relationship with colleagues.
• Ability to manage multiple concurrent cases and meet deadlines without compromising accuracy.
• Comfortable navigating banking systems and digital tools with a proactive learning mindset.

Mansioni

• Process retail bank account opening requests across branch and digital channels, ensuring accurate and compliant data capture within SLAs.
• Verify customer identity and documentation per KYC/AML and regulatory requirements.
• Conduct customer due diligence and enhanced due diligence assessments with risk profiling.
• Maintain audit-ready documentation and support audit activities.
• Coordinate with business development, sales, and service teams to resolve documentation gaps and keep onboarding on track.
• Track onboarding cases through internal systems, meeting productivity, quality, and risk metrics.
• Identify opportunities to drive digital enhancements to onboarding processes and adoption of digital tools.
• Serve as point of contact for escalations and cross-functional queries on onboarding standards.
• Take on additional responsibilities as the role evolves.

Conoscenze

Attention to detail

Communication skills

Multitasking

Banking operations knowledge

Team collaboration

Formazione

Bachelor's degree in Banking/Finance/Business

Strumenti

KYC systems

AML screening tools

Regulatory onboarding systems

Descrizione del lavoro

Citi is seeking a Client Onboarding Analyst to deliver accurate, compliant account opening for retail banking customers across branch and digital channels. You'll work with frontline teams, compliance, and operations to ensure onboarding aligns with regulatory requirements and delivers a positive client experience.

Responsibilities include processing accounts, verifying IDs, performing due diligence, and maintaining audit-ready documentation while pursuing process improvements and digital