Client-Focused Project & Sales Support Engineer

JOB EXPRESS SERVICES PTE. LTD.; Singapore; On-site; SGD 46,000 - 50,000; Full time

Job summary

JOB EXPRESS SERVICES PTE. LTD. in Woodlands is seeking a Project and Sales Support Engineer to handle customer enquiries and RFQs with diligence, and to support project delivery.

You will gain knowledge of cooling water equipment, participate in kickoff and troubleshooting meetings, and supervise contractors on site to ensure successful project execution. The role emphasizes responsive on-site issue resolution and collaboration with the Customer Service team.

Qualifications

• Understand and address customer enquiries/requests for quotation (RFQs) with diligence.
• Gain knowledge and understanding of cooling water-related equipment including its proper operation.
• Attend various meetings including clarification meetings, “kick off” meetings, troubleshooting meetings with our Customer Service Section and/or customers.
• Supervise contractors/sub-contractors regarding site project activities.
• Respond efficiently to onsite issues including troubleshooting.

Responsibilities

• Address customer enquiries/ RFQs with diligence.
• Learn cooling water equipment and its proper operation.
• Attend kickoff, clarification, and troubleshooting meetings with team.
• Supervise site activities of contractors.
• Respond to onsite issues including troubleshooting.

Skills

RFQ handling

Customer service

Cooling water equipment knowledge

Site meetings

Troubleshooting

Job description

JOB EXPRESS SERVICES PTE. LTD. in Woodlands is seeking a Project and Sales Support Engineer to handle customer enquiries and RFQs with diligence, and to support project delivery.

You will gain knowledge of cooling water equipment, participate in kickoff and troubleshooting meetings, and supervise contractors on site to ensure successful project execution. The role emphasizes responsive on-site issue resolution and collaboration with the Customer Service team.